Quarantine Information for Students

For students who may be experiencing illness, or have been exposed to someone who tested positive for the coronavirus, we understand how challenging, confusing and upsetting this time is for you.  Campus Living is committed to assisting you, as best we can, during this difficult time. 

On this page:

What to Bring to Quarantine

You should prepare to spend up to 10 days in quarantine and should bring any items that you expect you will need during that time. Suggested items to pack include:

  • Clothing
  • Pillows
  • Sheets
  • Laptop/Tablet/Computer
  • Chargers/Power Cords
  • Pots/Pans/Groceries
    (if you plan to cook for yourself)
  • Towels
  • Personal Hygiene Items
    (soap, toothbrush/paste, deodorant, shampoo)
  • Medications
    (prescription, pain relief, allergy)
  • Academic Materials
    (text books, notebooks)
  • Non-perishable food/snacks

We are Here to Help

Call at anytime for assistance.

Monday-Friday 9AM-5PM

Clement Hall Office
(716) 829-3898

Flickinger Village Office
(716) 645-7906

In Case of Emergencies

Contact University Police
(716) 645-2222

University Police will direct you to the professional staff on duty.

Transportation and Arrival

Shuttle Service from On-Campus Residences

If you do not have your own vehicle to move to your quarantine assignment, transportation will be arranged for you. We have partnered with Aries Transportation, a local shuttle company.  Campus Living will arrange the pickup times and location and will communicate those details to you.

Checking In to Your Quarantine Assignment

Campus Living staff will notify you of the location of your quarantine assignment and will communicate instructions for how to retrieve your key.

Food Delivery from Campus Dining and Shops

  • Meals are available from Campus Dining and Shops.
  • Students must place an order by going to https://myubcard.com/secure/order by 12:45 PM each day.  This form is only to be used for students who are in quarantine housing at UB. 
  • All meals for the remainder of the day and the next day will be delivered once a day in the afternoon.
  • Payment for food can be made using a credit card or utilizing your meal plan, dining points, or campus cash.
  • Accommodations are available for students with allergies or dietary restrictions.

Drinking Water

Bottled water is provided in all quarantine rooms.

Bottled water is also provided with delivered meals.

Questions or issues with food delivery? Contact Campus Dining and Shops.

Email ub-catering@buffalo.edu

Other Services

Continued Support

Our professional staff will be checking in on you daily by phone to see how you are doing. Please let us know if you have any questions or need additional assistance.  We are here to help

Academic Support

Academic support is at your fingertips. Access to advisors and academic resources are just a click away.

  • For undergraduate students:
    Contact the Office of the Dean of Undergraduate Education at uge-dean@buffalo.edu or 716-645-8989.
  • For graduate students:
    Contact the Office of the Dean of the Graduate School at grad-dean@buffalo.edu or 716-645-2939.

Online tutoring is available through Campus Living and Tutoring and Academic Support Services.

Staying Connected

Student Life is offering students new ways to stay connected through virtual activities, workshops and more. Catch up with old friends, learn something new or share your experiences in one of UB's new virtual student activities.

Health Services

Health Services provides high-quality medical services and patient education for all UB students, including primary care, preventative treatment and specialty services. For support while you are in quarantine, you can call 716-829-3316 for a telehealth appointment.

Counseling Services

Counseling Services provides same-day access to mental health needs assessments and crisis appointments.

Student Wellness

Counseling and Health Promotion offer virtual drop-in workshops so you can maintain your well-being, improve your mental health, and remain a part of the UB community while you recover.

Workshops range from wellness coaching, stress management, anxiety reduction, adjusting to college during the pandemic to live yoga and meditation groups. We have something for everyone!


If you are feeling well enough, and want to get some exercise, try FitnessOnDemand with FLEX. FLEX is designed for use outside the gym and was built to stream workouts through the FitnessOnDemand mobile app or a web browser.  

All you need to do is sign up with your UB email address and the code UBBulls.


You must continue to use your regular campus address for all mail and package shipments, not your temporary quarantine address.  If you have an important package or mail delivery while in quarantine, please inform Campus Living staff so we can make arrangements to get these items to you. Otherwise, please wait until you have cleared quarantine to collect any mail or packages. 

Trash Removal

If you have trash that you would like picked up we ask that you please tie your trash bag closed, and place this outside your door by 9:00am Monday through Friday.

For quarantine residents in Flickinger Court, trash must be placed in a plastic bag and then into the trash bin outside of your front door for collection.  

Rules and Expectations

Stay In Your Room

  • Stay home unless urgent medical care is needed.
  • Do not go to work, school, or public areas, such as stores or libraries or dining halls on campus.
  • Do not use common areas like lounges and kitchens in residence halls.
  • Do not visit other residents in their rooms or allow them to visit in your room.
  • Do not use public transportation.

Failure to abide by these instructions will result in a referral to Student Conduct and Advocacy for campus conduct charges. You may also be subject to immediate dismissal from on campus housing.

Clean Your Hands Often

  • Clean your hands often with soap and water (for 20 seconds) or with hand sanitizer containing 60-95% alcohol.
  • If using hand sanitizer with alcohol, cover all surfaces of your hands and rub hands together until they feel dry.
  • Use soap and water if your hands are visibly dirty.
  • Avoid touching your eyes, nose, and mouth. Clean your hands if you do touch your face.
  • Cover your coughs and sneezes with your sleeve (not your hands) or tissue. Throw tissues away in trashcan with a plastic bag and clean your hands after you throw away the tissue.

Clean "High-Touch" Surfaces Each Day

We ask you to be responsible for cleaning your room and bathroom. Supplies are provided for you.

  • Clean "high-touch" surfaces such as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, and bedside tables.
  • Clean any surfaces that have blood, stool or bodily fluids on them.
  • Use household cleaning spray or wipe, according to label instructions. Read cleaning product label instructions for safe and effective use of the cleaning products.

Monitor Your Symptoms

  • A thermometer has been provided so that you can take your temperature two times a day. If your illness is worsening, or if you are having worrisome symptoms like difficulty breathing or chest pain, call your health care provider and tell them that you have COVID-19 or symptoms consistent with COVID-19. 
  • If this is a medical emergency and you live on campus, call University Police at (716) 645-2222 and notify the dispatcher that you have COVID-19 or symptoms suggestive of COVID-19. If you have a facemask, put it on before emergency medical services arrive.
  • Use acetaminophen (Tylenol) for treating fever.

Fire Alarms

In the event of a fire alarm activation, you must evacuate the building.  Please go to the door of the room you are in and feel the back of the door for heat. If the door is HOT, leave it closed and contact University Police at (716) 645-2222.

If the door is cool, open the door and look in both directions for any sign of visible fire or smoke.  If there are no signs of smoke or fire, use the closest safe exit path to evacuate the building, wearing face covering and maintaining social distance.   

If smoke or fire are visible and you can evacuate, go in the opposite direction of the smoke and fire to the nearest exit, once out of the building, seek a place with appropriate distancing to the other evacuees and notify police of your location outside the building.

If the smoke and fire are blocking your escape, return to your room, close the door, place damp towels around the door to obstruct the smoke, and call University Police and let them know of your location.

Leaving Quarantine

Over the course of your quarantine, UB staff will be in contact with you about how you are doing and whether you are experiencing new or worsening symptoms. It is important that you provide this information honestly and answer any other questions that may be asked to the best of your ability. Your answers will help us to work with your health care provider and/or local health department to determine when your quarantine will end.

Once you have been cleared for release from quarantine, our staff will assist you in transitioning back to your on-campus living space.  Make sure to follow the instructions on your check-out card found in your quarantine space.