Coach Employees to Excellence

This class provides an opportunity to refine and practice your coaching skills using the GROW Coaching Model.

The basic principles of coaching are examined to highlight the impact effective coaching can have on your employees. Emphasis is placed on the essential communication skills that are needed to successfully coach employees. This class is offered at least once a quarter.

On this page:

Learning Outcomes

  • The impact of effective coaching
  • The basic principles of coaching
  • A structured coaching model
  • Tips and hints to improve your coaching style
  • How listening and communication skills impact coaching effectiveness

Intended Audience

UB faculty and staff





Class Schedule and Registration

Log in to UB EDGE to view class dates and register. (Don't have a UB EDGE account? Search for dates on the UB Calendar and email or call 716-645-4459 to register.)

May Also Interest You


Kelli Hennessy


Organizational Development & Training

Phone: 716-645-4437


Contact for Questions

Kerry Lynch.

Kerry Gangi

Program Coordinator & Communications Specialist

Organizational Development and Training

Phone: 716-645-4459


The University at Buffalo is committed to providing reasonable accommodations to individuals with any disabilities. If you require accommodations to participate in this session, please contact Organizational Development & Training (OD&T) at (716) 645-4459 or prior to attending the class. Please allow ample time for OD&T to work with the Office of Accessibility Resources to arrange accommodations.