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Faculty and staff can request plumbing services for maintenance, replacement and repair of piping and sanitation systems on campus.

Routine Service Hours

Customer Service Office

Days Hours
Monday - Friday 7:30 a.m. - 4:30 p.m.

Reporting Problems


716-645-2025 for Customer Service


Requesting Service

Plumbing — Billable and Nonbillable

Use examples of service and maintenance costs to guide your decisions. Your situation may vary from the usual. 


Plumbing — Service Examples
Billable Services Non-billable Services*
Installing plumbing for department related equipment
Maintaining potable water supply
Removing and capping existing plumbing after equipment removal Maintaining water meters
Installing department eye-wash stations Maintaining natural gas meters and piping
  Maintaining sewage and storm waste water piping
  Repairing and replacing bathroom fixtures
  Maintaining exterior water supply piping and fixtures
  Repairing interior leaks
  Repairing distilled water systems
  Replacing toilet seats in public places
  Testing backflow preventers
  Testing eyewash and shower stations with Environment, Health and Safety department

* Some units are not eligible for the non-billable rate. For questions regarding eligibility, please contact University Facilities, Finance and Administration.

Need a Price Quote First?

If you want to receive a price quote before your work is scheduled, check Yes on the Work Order Form. Work will be scheduled without a price quote if you choose No.

Request Service

  • Log in and submit a Work Order Request or
  • Call Customer Service at 716-645-2025

Contact an Expert

Customer Service avatar.

Customer Service

University Facilities

120 John Beane Center

Phone: 716-645-2025; Fax: 716-645-5965


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