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To provide a safe, healthy and attractive environment, all university buildings are cleaned, maintained and accessible according to custodial service schedules. Faculty and staff can request custodial service or building accessibility for areas on campus.

Service Hours

For specific custodial service schedules, call:

  • Non-residential Custodial Services at 716-645-2176
  • Residential Custodial Services at 716-645-2171

Building Accessibility Schedules

Custodial services is responsible for opening, closing and providing access to most campus buildings.

For building access schedules, call:

  • Customer Service at 716-645-2025
Building Accessibility Hours

Custodial Services is available to provide access to campus buildings during the following hours:

Sunday 8:30 a.m. - 4:30 p.m.

Sunday 11:30 p.m. - Saturday 5:00 p.m.

Reporting Problems


716-645-2025 for Customer Service


Requesting Service

Custodial — Billing and Nonbillable

Use examples of service and maintenance costs to guide your decisions. Your situation may vary from the usual. 


Custodial — Service Examples
Billable Services Nonbillable Services
  Cleaning restrooms and stocking supplies  
  Emptying waste containers
  Cleaning up water spills
  Washing windows (ground, first and second floors only, up to approximately 20 feet)
  Shoveling and salting stairs and doorways
  Replacing blown light bulbs
  Providing podiums, chalk, chairs and erasers in centrally scheduled classrooms

Request Non-Residential Custodial Service

To request special or non-routine custodial services for a non-residential area, log in and submit a Work Order Request.

Contact an Expert

Customer Service avatar.

Customer Service

University Facilities

120 John Beane Center

Phone: 716-645-2025; Fax: 716-645-5965


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