Submit Reimbursement for Prepaid Airfare or Hotel in Travel and Expense System

Best practice.

Published March 15, 2019

Submit a reimbursement request for your prepaid airfare or hotel expenses in the travel and expense reimbursement system (Concur). However, first be sure to confirm with your department that this is allowed.


Before Your Trip

Create an expense report to submit your prepaid airfare or hotel expenses for reimbursement:

  • Use the date you purchased the airfare ticket or hotel deposit. 
  • Do not create a travel itinerary.

After Your Trip

Create another expense report to submit your remaining travel expenses for reimbursement:

  • Create a travel itinerary.
  • Attach documentation showing your prepaid airfare or hotel expenses were reimbursed on a previous report.

General Help and Support

Travel and Expense System Customer Support

System users are encouraged to follow these steps for help and support:

1. Review Tip Sheets and Videos

  • Review tip sheets and videos for instructions to use the system.

2. Contact Business Services Customer Support

3. Register for Training

Register to attend a training or hands-on lab session to learn how to use the travel and expense system.