Policy and Operational Excellence

Policy and Operational Excellence coordinates policy life cycle management from development through archival. For university-wide policies, our staff will guide and assist departments with developing and revising policies, obtaining presidential approval, announcing approved policies and performing maintenance reviews.  

Functional Services

Developing and Maintaining Policies

Policy and Operational Excellence staff work in partnership with university units, consulting with and guiding them through the policy development or revision process.

Find a listed policy — by its category or alphabetically, search for a policy title or search the library for keyword(s).
You, as the policy writer, have the important task of reaching your audience with a policy that is clear, easily read and provides the right level of information. If users understand a policy, they are more likely to follow it and incorporate it into their daily work.

Find Our Campus Policy Partners

Policy Review Group Members

Athletics Katie Burd
Business Compliance and Internal Controls Carrie Woodrow
Campus Living Larissa Kowalczyk
College of Arts and Sciences Michael Burns
Martin Camacho
Michelle Scott
Equity, Diversity and Inclusion Faren Gault Wilson
Financial Management Brendan Davis
Information Technology Kari Costelloe
Internal Audit Kara Kearney-Saylor
Jacobs School of Medicine and Biomedical Sciences Sandra Drabek
Office of the Provost Sandra Pfohman
Policy and Operational Excellence Susan Krzystofiak
Pamela Lojacono
Research and Economic Development Kenneth Tramposch
Resource Planning Joseph Lewandowski
School of Dental Medicine Tirzah Evege-Thompson
School of Engineering and Applied Sciences Eileen Hassett
School of Law Marlene Cook
School of Management Kenneth Suski
School of Pharmacy and Pharmaceutical Sciences Kristin Gniazdowski
School of Public Health and Health Professions Kristina Costanzo
School of Social Work
Irene Mucci
University at Buffalo Foundation
Elaine Schaffer
University Communications Daniel Baker
University Facilities David Vasbinder
University Life and Services Beth Rogan