Find answers to frequently asked questions.
Always choose Sign in with SSO and then enter your UBITName and password.
Yes. If you had a Zoom account prior to March 18, 2020 and used your UBITName to login, follow the steps to Switch your old Zoom account.
If you had a Zoom account prior to March 18, 2020 and used your UBITName to login, follow the steps to Switch your old Zoom account.
Make sure you are visiting buffalo.zoom.us, and click Sign in.
Personal Meeting Rooms are great for small informal meetings with staff and colleagues at UB. They are not good for larger more formal meetings, online class sessions or anytime you are meeting with someone outside the UB community. You should always schedule a meeting when the meeting is for a course, is a formal department meeting or if your meeting includes anyone from outside of UB.
Press the Esc key
Yes. For turning off chats and more, see Controlling and Disabling In-Meeting Chat
Assign each student with a breakout room. See Getting Started with Breakout Rooms
It's best to have the windows open on your desktop that will be shared during your meeting. Collapse or minimize any other windows to make it easy to select different screens to share. This will make locating your screens easier when you select Screen Share.
Here are two good examples:
Schedule the meeting as you normally would. Then, copy the invite information that is automatically generated. You can use class lists in HUB or UB Learns to email the invitation info.
In real-time you can open the participants panel and scroll through all the participants currently in attendance. After the meeting, go to your profile and click on Reports.
By default, Chat or (if you are screen sharing) More will flash, and a sound notification will play. If you don't hear the sound, in your Zoom window (before a meeting) go to Gear Icon (Settings) > Chat > Play sound when I receive a new message
If all the hosts would be joining that meeting every time it's scheduled, make them alternate hosts. If they are attending different meetings at the time of the class, they will need to schedule each meeting individually with the right host. Delegating scheduling could work depending on the context; that's the scenario where you let someone schedule a meeting for you, and then you host it.
This requires an additional program to be installed on your device.
See Zoom for Outlook Add-in for use instructions.
Recordings are stored in both the Zoom cloud and Panopto in the personal folder of the host.
Yes you can record without any participants. You will be emailed a link to your recording which you can then download and save to any location.
You will be emailed a link to your recording which you can then download and save to any location.