VoIP is an IP-based telephony service provided to the UB
campuses.
The VoIP Service is made up of the following components:
Communications Manager (CUCM) - Hardware/OS/Application
Bundle/Patches & Upgrades - support provided by NCS
Contact Center Express (UCC-X) - Hardware/OS/Application
Bundle/Patches & Upgrades - support provided by NCS
Emergency Responder (CER) - Hardware/OS/Application Bundle/Patches
& Upgrades - support provided by NCS
Unity Voicemail
Intended audience UB faculty and staff |
Special requirements |
Hours of availability 24 hours daily
|
Hours of support 8:30 a.m. - 5:00 p.m. |
Information about |
Request form |
