There is an intermittent issue that can cause Panopto quiz grades to not pass back to UB Learns for some students. The vendor is working to mitigate this issue by early to mid-October. Panopto has offered two workarounds:
This issue has been resolved.
Due to the high load of incoming papers, there is a processing backlog, and the expected waiting time is around six hours (as of Oct. 13 at 1 p.m.).
The issue where students were receiving an “All Monitor seats in your institution’s license have been used.” error message when using Respondus Monitor was resolved on Sept. 28.
The issue where courses at the end of the list on the Courses page display as empty blocks in Firefox 81.0 is resolved by updating to Firefox 81.0.1.
The issue where students were receiving an "Access to the test is denied." error message when starting an assessment in UB Learns that required a password or when using Respondus LockDown Browser and Respondus Monitor was resolved on Sept. 24.