Contact UB Learns

Want to know more about using UB Learns?

Trouble with your UBITName or Duo, or a question about IT services such as email, UBbox or Zoom?

Problem with UB Learns or need additional help?

Unexpected behavior is often browser-related and can be resolved by trying one or more of the following: 

  • Make sure you have the latest version of your browser installed.
  • Try an alternate browser (Chrome, Firefox, Safari or Edge).
  • Clear your browser's cache. Use a search engine to find instructions for your browser.

There are several ways to contact the UB Learns support team (walk-in support is unavailable until further notice):

  • Support hours: Monday – Friday, 8:30 a.m. – 4:30 p.m.
  • Contact form
    After the form is submitted, a member of the UB Learns support team will follow up with you within one business day.
  • Phone: 716-645-6188