Echo360 does not work with HTML5, 64-bit browsers or 64-bit Flash.
Echo360 works with:
- Microsoft Edge (Windows)
- Internet Explorer with Flash installed (Windows)
- 32-bit versions of Firefox (Windows), see below
- Safari (Macintosh)
Echo360 does not work with:
- Google Chrome (Windows)
- 64-bit versions of Firefox (Windows)
If you have either a 32- or 64-bit operating system, you can download a 32-bit version of Firefox to view Echo360 recordings:
- Go to https://www.mozilla.org/en-US/firefox/new
- Do not click the green download button, instead click Advanced install options & other platforms, which is below the green button.
- Download the Windows 32-bit version and install