Students who have older ResponseCard XR clickers or some
versions of the NXT clickers may need to update their firmware (the
older version of the ResponseCard XR clicker is blue).
After pressing the Menu button the screen should read
"Leave presentation mode? (Y/N)". If you see any other text you may
need to update your firmware. Please contact UBclicks
If the firmware is not up-to-date intermittent problems may
Some clickers with outdated firmware may not work when answering
numeric questions. The latest version of clicker firmware is
To check your firmware version:
- Press a button to turn on your device.
- Select the wrench tool by pressing the top right button on the
- Scroll using the right or left arrow until you see the
Device Info function appear. Select this using the center
- You'll see your device ID number. Scroll right or left until
you see your firmware version. If your firmware version is 2.1.1
you are up to date.
If you have a mini USB cable and the Turning Technologies Hardware Updater, you can
update the firmware yourself. Otherwise, please contact UBclicks
to set up an appointment.