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AnyConnect on my mobile device will not connect

If AnyConnect on your mobile device will not connect, ensure that it is configured properly.

Use AnyConnect, the off-campus VPN, from your iPhone, iPad or iPod Touch or Android device whenever a UB service expects you to have a UB IP address.

Contact the UBIT Help Center

Have a UBITName? You may also use the UBIT Help Center Online (login required).

(xxx) xxx-xxxx
Use your email, if known