University at Buffalo - The State University of New York
Skip to Content

I was prompted for a license key or told I exceeded the number of installs when I installed Office.

If you were prompted for a license key code or got a message  about exceeding the number of installlations when you installed Office from UB, your computer had a demo or trial version of Office already installed. You must remove all trial or demo versions of Office, then you can install Office from UB. See how to remove or uninstall Office 2010 Trial Versions  or Office 2013 trial.

Contact the UBIT Help Center

Have a UBITName? You may also use the UBIT Help Center Online (login required).

(xxx) xxx-xxxx
Use your email, if known