The usual method for picking up your voicemail is by using your VoIP telephone. By request, you can access your voicemail as recorded messages forwarded to your @buffalo.edu email. Your voicemail cannot be transferred to another individual’s email account. The forwarded voicemail will be a WAV file attachment to email.

• You can leave a copy of voicemail messages on the phone and the message will be on your phone and email. Each copy is independent of the other. Your phone will light when the vociemail copy is waiting.
  
• You can delete the voicemail message from your phone (DEFAULT). The only retained copy of the message is forwarded to email. Your phone will not light when voicemail is forwarded.
  

Contact your departmental IT administrator to request your voicemail be forwarded to your UB email. Make sure you specify which forwarding option you desire. (Remember, Option 2 is the default).

Your IT administrator will forward the request to CIT with the required option specifying your UBITName, full name, phone number and forwarding @buffalo.edu email address. All forwarding requests will be completed in one business day from the time the request is received.

Report any problems with forwarding your VoIP messages to your UB email to your departmental IT support.