Reaching Others University at Buffalo - The State University of New York
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Using CallManager

The CallManager User Interface is a Web-based program used to set and acccess additional phone features.

You can log into the CallManager at https://publisher.cit.buffalo.edu/ccmuser/showHome.do

Accessible Features

Use the CallManager User Interface to:

  • Change your CallManager password and phone PIN
  • Forward calls to a different number
  • Add/update your speed dials
  • View Cisco Phone Guide
  • Configure your Personal Address Book (PAB)
  • Add Fast Dials

The default password for the CallManager website is 12345. If your password is no longer working, send an email to the CIT Help Desk.

Logging In To CallManager

  1. Log into CallManager
  2. Enter your 7-digit phone number without hyphens.
  3. Enter your browser password. The default browser password is 12345. You will be asked to reset it on first login.

Changing Your CallManager Password

The default CallManager password is 12345 for the first login..

  1. Log into CallManager.
  2. Select User OptionsUser Settings.
  3. Enter your password under Browser Password.
  4. Click Save.

Changing Your Phone PIN

The default PIN is 12345678.

  1. Log into CallManager
  2. Select User Options > User Settings.
  3. Enter new PIN information under Phone PIN.
  4. Click Save.

Deleting Fast Dial Entries Through CallManager

You can delete Fast Dial entries from the CallManager User Interface. From the Find and List Fast Dials Phone Book page of the interface, list all entries by placing the cursor in the Find Fast Dials Phone Book where field and press the Find button. When the list of Fast Dial entries appears, select the box next to the entry you want to delete and press the Delete Selected button.

Forwarding Calls From CallManager

  1. Log into CallManager.
  2. Select User Options > Device.
  3. Click Line Settings.
  4. Check the desired forwarding option.
  5. Click Save.

To cancel call forwarding, repeat the steps above but deselect the forwarding option.

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