Managing Your VoIP Phone Service

Explore more advanced uses of your VoIP phone and related services.

Complete User Guide for Your VoIP Desktop Phone

See the VoIP Phone Quick Reference for a printable copy of instructions on:

Fast dialing
Programming a speed dial
Abbreviated dials
Making conference calls
Performing basic call functions such as putting calls on hold, transferring, parking or forwarding calls and managing multiple calls
Using voicemail
Using the CallManager and Address Book features.

To request a Braille copy of the VoIP User Guide, contact Accessibility Resources at 716-645-2608

Making Conference Calls

1/16/13

Conference calls can be held among 6 users of the university’s VoIP (Voice over Internet Protocol) phones to facilitate doing business.

Using Speed Dial on Your VoIP Phone

1/16/13

Find out how to use Speed Dial on your VoIP phone.

Verify Your VoIP Phone Location

1/16/13

Verify Your VoIP Phone Location is an automated process UB uses to verify VoIP phone network location information so that 911 emergency responders know where you are in an emergency. Verification provides an additional step to assure the accuracy of our records for 911 emergency responders.

Using CallManager

1/16/13

The CallManager User Interface is a Web-based program used to set and acccess additional phone features.

IP Phone Application for Windows Computers

1/16/13

The Cisco IP Communicator is a software application, or “softphone”, for Windows PC computers that lets you use your computer to make voice calls. The application has the same features and functionality as an IP phone.