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Using Voicemail

See how to retrieve your VoIP voicemail.

Accessing Voicemail From Your Phone

  1. To listen to new or saved messages on your desktop phone, press the Messages button.
  2. Enter your voicemail PIN followed by #.
  3. Follow the prompts to access your messages.

Accessing Voicemail Remotely

To listen to your messages from another phone:

  1. Dial 645-3333.
  2. Press * once you are connected.
  3. Enter your 7-digit phone number as your ID, followed by #.
  4. Enter your voicemail PIN followed by #.

Saved Voicemail Storage Limits

Voicemail can store up to 30 minutes' worth of messages. When the mailbox is full, an automated recording will prompt you to delete messages. While the mailbox is full, you will be unable to receive new messages. Callers who attempt to leave you voicemail will be informed that you are currently unable to receive new voicemail messages.

Replaying Your Voicemail Slowly

  • To use Slow Playback, press 4 while a message is playing. The message will play back slowly.
  • To resume normal speed, press 8.

Skipping the Voicemail Greeting

To skip the Cisco Unity voicemail greeting when leaving a message on another’s VoIP phone, press #.

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