Several basic telephone functions are performed using the "soft
keys," a set of four keys just below your phone’s screen.
These keys change depending on what actions are being
A call will remain parked for 120 seconds. If not retrieved, the
call will ring back to the phone it originated from.
Press the idivert soft key to divert calls.
Download this handy, printable guide to the most-used VoIP
features. To request a Braille copy, contact Accessibility
Resources at 716-645-2608.
Phone Training (VIDEO)
Learn what you need to know fast with this introductory video
(54 minutes, RealPlayer