Customers for voicemail service must possess a valid UB phone number and a voicemail password. Your initial password is meant only to let you set up your service; you should change it during the setup process.

Mailbox parameters can be changed at the request of a mailbox owner on behalf of himself/herself or by proxy from either the department IT Node Director or a trusted contact with which the department has an established relationship.

1. Press Messages.
2. Enter the initial phone password 828648986 followed by #.
3. From Set Up Options, record your name, greeting and change your phone password.