Discover how to set up your VoIP voicemail.
Customers for voicemail service must possess a valid UB phone number and a voicemail PIN. Your initial PIN is meant only to let you set up your service; you should change it during the setup process.
Mailbox parameters can be changed at the request of a mailbox owner on their behalf or by proxy from either the department IT Support Director or a trusted contact with which the department has an established relationship.
If you inherit your phone from a previous employee, you may need
to submit a request to change the information associated with
To change the name associated with the phone, using the form above:
There are 5 available greetings with your phone:
To access the Greeting Options, press the Messages buttons on your phone, enter your PIN, followed by #, then press 4 to access Setup Options. Press option 1 to access Greeting Options. Follow the system prompts to select, record, turn on greetings, and edit other greetings.