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UB Information Technology

Getting Started with Your VoIP Phone Service

Your department will order your VoIP telephone. Learn how to use the VoIP phone service and standard features including voicemail.

 
 
Your VoIP Phone
1/16/13

Learn about the basic features of your VoIP phone including placing and receiving calls, settings and acquiring additional equipment for your phone.

 
 
Supported Phone Equipment
1/16/13

UB has chosen VoIP phones by Cisco to meet the diversity of needs on campus.

 
 
Dialing Instructions
1/16/13

Find VoIP dialing instructions based on where you are calling from and calling to.

 
 
Setting Up Your Voicemail
1/16/13

Discover how to set up your VoIP Voicemail.

 
 
Using Voicemail
1/16/13

See how to retrieve your VoIP voicemail.

 
 
Using the Soft Keys
1/16/13

Several basic telephone functions are performed using the soft keys, a set of four keys at the bottom of your phone’s display. These keys change depending on what actions are being performed.

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