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Step-By-Step Instructions

Changing or Resetting Your UB Voicemail PIN

Operating System: Windows, Macintosh, Linux

Applies to: Faculty and Staff; Student employees who have access to a campus telephone

Last Updated: December 21, 2017

Using the Personal Communications Assistant (PCA)

Faculty and staff log in using their UBITName and UBITName Password. Student employees and people using administrative accounts must contact the UBIT Help Center to reset a UB Voicemail PIN.

  1. Access the Personal Communications Assistant.
  2. Select Passwords.
  3. Update the PIN for accessing voicemail. Once saved, it takes effect immediately.

Using Web Inbox

  1. Log into the Web Inbox (URL is case sensitive) using your UBITName and UBITName password, then click Sign In.
  2. Click Settings.
  3. Select Passwords > Change PIN.
  4. Enter and confirm your new PIN, then click Save.

Forgot UB Voicemail PIN and Need Reset from UBIT Help Center

Contact the UBIT Help Center

Have a UBITName? You may also use the UBIT Help Center Online (login required).

(xxx) xxx-xxxx
Use your email, if known