Advanced Phone Options for Departments

For UB departments with higher call volumes or more specific requirements, a variety of free and paid solutions is available.

  • UB Call Center Service
    5/29/20
    Procure an automated, menu-tree call center service for your UB department. A one-time licensing fee is required.
  • Call Handlers
    5/24/18
    Call Handlers are simple phone trees included with the UB VOIP Phone service.  
  • Hunt Groups
    5/29/20
    Hunt groups allow incoming calls to a specific target number, such as a main department number, to be answered by a defined group of staff members. 
Still need help?

Contact the UBIT Help Center.