Advanced Phone Options for Departments

For UB departments with higher call volumes or more specific requirements, a variety of free and paid solutions is available.

UB Call Center Service
5/24/18
Procure an automated, menu-tree call center service for your UB department. A one-time licensing fee is required.
Call Handlers
5/24/18
Call Handlers are simple phone trees included with the UB VOIP Phone service.  
Hunt Groups
5/24/18
Hunt groups allow incoming calls to a specific number to be directed to a defined group of phone numbers.

Contact the UBIT Help Center

You may also send us an email, or use the UBIT Help Center Online (login required).

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Use your @buffalo.edu email ONLY if you have access to it
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