Reaching Others University at Buffalo - The State University of New York
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Get Help

Need assistance using or connecting to UBIT services? We’re here to help.

Use Service Guides

Search and learn about connecting/using IT services at UB.

Meet the UBIT Help Center

For questions about UB’s IT services, problems with your UBIT password or help with connecting at UB, contact the UBIT Help Center.

Phone: 716-645-3542 or 800-354-2658 toll-free

Report a Problem

Is MyUB acting slow, or are you having trouble accessing UBmail? Check the online UBIT Services Dashboard to see if maintenance is taking place. If the problem is not yet reported, please contact the UBIT Help Center.

Get Repaired

Has your computer been compromised by a virus or malware? iPad or iPhone not working? If your device needs repair, you can drop it off to the VITEC Solutions drop-off depot.

VITEC Solutions services both personally-owned and departmentally-owned computers and iPads, iPhones or iPods. You can even track the progress of your repair on VITEC Solutions' website:

Lockwood 2nd Floor Cybrary, North Campus
800-333-1075 toll-free

Still need help?

Don't know your UBITName or password? Call 716-645-3542, visit one of our two walk-in locations, or send a message.

(xxx) xxx-xxxx
Use your email, if known