Reaching Others University at Buffalo - The State University of New York
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Get Help

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Need assistance using or connecting to UBIT services? We’re here to help.

Use Service Guides

Search and learn about connecting/using IT services at UB.

Meet the Help Desk

For questions about UB’s IT services, problems with your UBIT password or help with connecting at UB, contact the CIT Help Desk.

Phone: 716-645-3542 or 800-354-2658 toll-free
Email: cit-helpdesk@buffalo.edu

Report a Problem

Is MyUB acting slow, or are you having trouble accessing UBmail? Check the online UBIT Services Dashboard to see if maintenance is taking place. If the problem is not yet reported, please contact the CIT Help Desk.

Get Repaired

Has your computer been compromised by a virus or malware? iPad or iPhone not working? If your device needs repair, you can drop it off to the VITEC Solutions drop-off depot.

VITEC Solutions services both personally-owned and departmentally-owned computers and iPads, iPhones or iPods. You can even track the progress of your repair on VITEC Solutions' website:

Lockwood 2nd Floor Cybrary, North Campus
http://vitecsolutions.com/ub/
800-333-1075 toll-free

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