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Get Help

Need assistance using or connecting to UBIT services? We’re here to help.

Use Service Guides

Check out our Service Guides and learn about connecting/using IT services at UB.

Meet the UBIT Help Center

For questions about UB’s IT services, problems with your UBIT password or help with connecting at UB, contact:

UBIT Help Center
Phone: 716-645-3542 or 800-354-2658 toll-free

Report a Problem

Is MyUB acting slow, or are you having trouble accessing UBmail? Check the online UBIT Services Dashboard to see if maintenance is taking place. If the problem is not yet reported, please contact the UBIT Help Center.

Get Your Stuff Repaired

Was your computer compromised by a virus or malware? iPad or iPhone not working? Bring it to VITEC Solutions and then track the progress of your repair on their website.

Lockwood 2nd Floor Cybrary, North Campus
800-333-1075 toll-free
See service hours and cost

VITEC Solutions is not a part of UB.

Still need help?

Don't know your UBITName or password? Call 716-645-3542, visit one of our two walk-in locations, or send a message.

(xxx) xxx-xxxx
Use your email, if known