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My computer is infected by a virus

You may receive an email letter from the Security Incident Response team if your computer is infected by a virus or any other type of malware.

After the first incident you will receive a notice from the Security Incident Response Team. You will have 72 hours to acknowledge the notification and resolve the problem.

If you recieve multiple notifications you will no longer be able to connect to ResNet. you may be given the option to fix the problem yourself or will be advised to get the problem fixed at a professional repair center.

If your connection is disabled by UB, you will retain access to the Web sites and resources that you need in order to fix any security issues.

Still need help?

Don't know your UBITName or password? Call 716-645-3542, visit one of our two walk-in locations, or send a message.

(xxx) xxx-xxxx
Use your email, if known

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