Reaching Others University at Buffalo - The State University of New York
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6/19/14
If you are having difficulty running the VPN client AnyConnect on Apple iOS, check to make sure you have configured the client correctly.
6/19/14
If you have received only one letter from the Security Incident Response Team, you may clean your computer yourself.
6/19/14
If your connection is disabled by UB, you will retain access to the Web sites and resources that you need in order to fix any security issues.
6/19/14
The CIT Help Desk can help you if you have a problem with your data port. 
6/19/14
You may receive an email letter from the Security Incident Response team if your computer is infected by a virus or any other type of malware.
7/9/14
If you have a router, make sure your cable connects from the wall data port to the router, and your computer and gaming console connect to one of the available ports on the router.
7/9/14
If you are able to log into some services, such as your UB email or ResNet, but not others, such as UB Secure, your password may be out of sync with the system. Log into the UBITName Management Tool using your UBITName and Password, then change your password to something else. It should sync up. Then, try configuring UB Secure again. If your device still can't connect to UB Secure, first try UB Secure WiFiSetup, then try manual configuration. If it still doesn't connect, contact the CIT Help Desk.
7/9/14
Only if your desktop computer has a wireless network card inside (most do not). If your desktop computer is unable to connect to Wi-Fi, it can't connect to eduroam.
7/9/14
When you use eduroam at a participating institution outside of UB, you are authenticated through UB with a secure connection. You don't need a VPN client unless the service requires two-factor authentication.
7/9/14
If you are able to connect to administrative systems over UB Secure, you can connect to them using eduroam. If you need a VPN client to access those services, you will still need a VPN client for 2-factor authentication.
7/9/14
Colleagues from universities or colleges that participate in eduroam can connect to eduroam when visiting UB. Those from schools who do not participate cannot access eduroam.
7/9/14
If you are a UB faculty member, staff or student, you cannot use eduroam while at UB. Use either an Ethernet connection, such as are found in University offices or in residence halls and campus apartments (ResNet), or connect to UB Secure Wi-Fi. If you're visiting UB and your school participates in eduroam, you may connect to eduroam at UB.
7/9/14
eduroam is a Wi-Fi network. You cannot access it using Ethernet.
7/9/14
You can manually configure the connection, then select eduroam from the Wi-Fi choices at the school you are visiting.

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