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Setting and Deactivating an Out of Office Reply for Exchange Mail

Manage your email while you are away by setting up an automatic reply message that Outlook will send on your behalf.

Enable an Out of Office Reply

To set up your auto-reply message with:

  • Microsoft Outlook 2007 for Windows
    1. Select Mail in the Navigation Pane.
    2. Select Tools > Out of Office Assistant.
    3. Select Send Out of Office auto-replies.
    4. Select Only send during this time range to specify a set time and date range.  Enter dates and times for Start time and End time. Skip this step if you want Outlook to send Out of Office auto-replies for an indefinite amount of time.
    5. Enter the message you want individuals from within your organization to see for the Inside My Organization tab.
    6. Select the Outside My Organization tab.
      • Unselect Auto-reply to people outside my organization to send Out of Office auto-replies only to people within your organization.
      • To send Out of Office auto-replies to individuals outside of your organization:
      • Select Auto-reply to people outside my organization.
      • Select My Contacts only to send Out of Office auto-replies to your contacts only.
      • Select Anyone outside my organization to send Out of Office auto-replies to any individual outside your organization.
      • Enter the message you want individuals from outside of your organization to see.
    7. Click OK.
  • Microsoft Outlook 2010 for Windows
    1. Select Mail in the Navigation Pane.
    2. Select a folder in the Exchange account’s message store. If you have other account types set up in the active Outlook profile, each account may have its own message store.
    3. Select File > Info.
    4. Select Automatic Replies (Out of Office). If you do not see Automatic Replies (Out of Office), you are not connected to an Exchange Server.
    5. Select Send Automatic Replies.
    6. Select Only send during this time range to specify a set time and date range.  Enter dates and times for Start time and End time. Skip this step if you want Outlook to send automatic replies for an indefinite amount of time.
    7. Enter the message you want individuals from within your organization to see for the Inside My Organization tab.
    8. Select the Outside My Organization tab.
      • Unselect Auto-reply to people outside my organization to send automatic replies only to people within your organization.
      • To send automatic replies to individuals outside of your organization:
      • Select Auto-reply to people outside my organization.
      • Select My Contacts only to send automatic replies to your contacts only.
      • Select Anyone outside my organization to send automatic replies to any individual outside your organization.
      • Enter the message you want individuals from outside of your organization to see.
    9. Click OK.
  • Microsoft Outlook 2011 for Macintosh
    1. Select Mail in the View switcher.
    2. Select Tools > Out of Office.
    3. Select Send Out Of Office messages.
    4. Enter the message you want individuals from within your organization to see for Reply to messages with.
    5. Select I am out of the office between to specify a set time and date range. Enter dates and times for Start date and End date. Skip this step if you want Outlook to send Out of Office messages for an indefinite amount of time.
    6. Select Send replies outside my company to to send automatic replies to individuals outside of your organization. Skip this step if you do not want to send Out of Office messages to people outside of your organization.
      • Select Address Book contacts only to send Out of Office messages to your contacts only.
      • Select Anyone outside my company to send Out of Office messages to any individual outside your organization.
      • Enter the message you want individuals from outside of your organization to see for Reply once to each sender outside my company with.
    7. Click OK.

Deactivate an Out of Office Reply

To prevent your auto-reply message from being sent with:

  • Microsoft Outlook 2007 for Windows
    1. Select Mail in the Navigation Pane.
    2. Select Tools > Out of Office Assistant.
    3. Select Do not send Out of Office auto-replies.
    4. Click OK.
  • Microsoft Outlook 2010 for Windows
    1. Select Mail in the Navigation Pane.
    2. Select a folder in the Exchange account’s message store. If you have other account types set up in the active Outlook profile, each account may have its own message store.
    3. Select File > Info.
    4. Select Automatic Replies (Out of Office). If you do not see Automatic Replies (Out of Office), you are not connected to an Exchange Server.
    5. Select Do not send automatic replies.
    6. Click OK.
  • Microsoft Outlook 2011 for Macintosh
    1. Select Mail in the View switcher.
    2. Select Tools > Out of Office.
    3. Select Do not send Out Of Office messages.
    4. Click OK.

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