UBmail Powered by Exchange’s Spam Filter

• Exchange mail uses a layer of spam and virus protection called Symantec Mail Security for Microsoft Exchange, which prevents potentially risky or virus-laden messages from being delivered.
• If Symantec Mail Security blocks a message addressed to you, you will receive an email message informing you of its quarantined status.

Microsoft Outlook’s Junk Email Filter

• Microsoft Outlook’s junk email filter is designed to keep junk email messages, also known as spam, from cluttering your inbox.
• By default, the junk email filter’s protection level is set to Low, which is the setting designed to catch the most obvious spam.
• Messages detected by the junk email filter are moved to Outlook’s Junk E-mail folder.

To set the sensitivity of the junk email filter with:

• Microsoft Outlook 2007 for Windows
  1. Select Mail in the Navigation Pane.
  2. Select Tools > Options > Preferences tab.
  3. Click Junk E-mail.
  4. Decide on the level of junk email protection you desire. Select:
     • No Automatic Filtering to turn off the automatic junk email filter.
     • Low to filter the most obvious junk email.
     • High to filter most of what Outlook recognizes as junk email. Some valid messages may also be filtered.
     • Safe Lists Only to classify as junk any message not sent from people or domains on your Safe Senders List or Safe Recipients List.
  5. Click OK.
• Microsoft Outlook 2010 for Windows
  1. Select Mail in the Navigation Pane.
  2. Select Home tab > Junk > Junk E-mail Options.
  3. Select Options tab.
  4. Decide on the level of junk email protection you desire. Select:
     • No Automatic Filtering to turn off the automatic junk email filter.
     • Low to filter the most obvious junk email.
     • High to filter most of what Outlook recognizes as junk email. Some valid messages may also be filtered.
     • Safe Lists Only to classify as junk any message not sent from people or domains on your Safe Senders List or Safe Recipients List.
       
• Microsoft Outlook 2011 for Macintosh
  1. Select Tools > Junk E-mail Protection.
  2. Select Level tab.
  3. Decide on the level of junk email protection you desire. Select:
     • None to turn junk email protection off.
     • Low to filter the most obvious junk email.
     • High to filter most of what Outlook recognizes as junk email. Some valid messages may also be filtered.
     • Exclusive to classify as junk any messages not sent from correspondents in the Address Book, domains in the Safe Domains list and addresses in the Mailing List Manager.
  4. Enter a numerical value for Delete messages from the Junk E-mail folder older than.
  5. Click OK.

To mark an unwanted message as junk mail:

• Microsoft Outlook 2007 for Windows
  1. Select Mail in the Navigation Pane.
  2. Right-click a spam message in your Inbox.
  3. Select Move to Folder > Junk E-mail.
  4. Click OK. 
• Microsoft Outlook 2010 for Windows
  1. Select Mail in the Navigation Pane.
  2. Right-click a spam message in your Inbox.
  3. Select Move to Folder > Junk E-mail.
  4. Click OK.
• Microsoft Outlook 2011 for Macintosh
  1. Select Mail in the View switcher.
  2. Right-click (control click) on the spam message in your Inbox.
  3. Select Junk Mail > Mark as Junk. This message and any other originating from the sender of this message will be moved to the Junk E-mail folder.

To add a name to a list of blocked senders with:

• Microsoft Outlook 2007 for Windows
  1. Select Mail in the Navigation Pane.
  2. Right-click a spam message in your Inbox.
  3. Select Junk E-mail > Add Sender to Blocked Senders List.
• Microsoft Outlook 2010 for Windows
  1. Select Mail in the Navigation Pane.
  2. Right-click a spam message in your Inbox.
  3. Select Junk > Block Sender.
  4. Click OK. 
• Microsoft Outlook 2011 for Macintosh
  1. Select Mail in the View switcher.
  2. Right-click (control click) a spam message in your Inbox.
  3. Select Junk Mail > Block Sender.

To delete a sender from Outlook’s list of blocked senders with:

• Microsoft Outlook 2007 for Windows
  1. Select Mail in the Navigation Pane.
  2. Select Tools > Options.
  3. Select Preferences tab.
  4. Click Junk E-mail.
  5. Click Blocked Senders tab.
  6. Select the name you want to remove from the list.
  7. Click Remove.
  8. Click OK.
• Microsoft Outlook 2010 for Windows
  1. Select Mail in the Navigation Pane.
  2. Select Tools > Options.
  3. Select Preferences tab.
  4. Click Junk E-mail.
  5. Click Blocked Senders tab.
  6. Select the name you want to remove from the list.
  7. Click Remove.
  8. Click OK.
• Microsoft Outlook 2011 for Macintosh
  1. Select Mail in the View switcher.
  2. Select Tools > Junk E-mail Protection.
  3. Select Blocked Senders tab.
  4. Delete the email address that you want to remove from the list.
  5. Click OK.