University at Buffalo - The State University of New York
Skip to Content

Using Your Mobile Device with UBmail Powered by Exchange

Configure your phone or tablet, including iPad, iPhone, and Android devices, to access UBmail Powered by Exchange (Exchange mail).

Not on Exchange Mail?

All Students: Use UBmail Powered by Google instructions instead.

Faculty and Staff on Central Email: Use Central Email instructions instead.

Apple iOS with UBmail Powered by Exchange

Ensure Network Connectivity:

Make sure that you see one of the following icons at the top of the iPhone screen to verify that you are connected to a data network.  Connecting to a Wi-Fi (wireless) network is preferred prior to setup as it is the fastest connection and does not account against your cell phones data plan (some plans may vary).

3G cellular data network, EDGE cellular data network, GPRS cellular data network and Wi-Fi data network

Cellular data network icons

Ensure Push is Enabled

Click to enlarge.

Press Settings from the Home screen, then Mail, Contacts, Calendars, then Fetch New Data and ensure that Push is set to “On,” and Fetch is set to “Manually.”

Setup Microsoft Exchange Account

Click to enlarge.

1. Go to Settings > Mail > Contacts > Calendars > Add Account > Microsoft Exchange.

Click to enlarge.

2. Enter your Exchange account information and press Next. Enter the following information in the fields:

  • Enter for Email.
  • Enter AD for Domain.                                    
  • Enter your UBITName for Username.                                  
  • Enter your UBIT Password for Password.                                                    
  • Enter UB Exchange for Description.

Click to enlarge.

3. If prompted enter Server name or verify server name: and press Next.

Click to enlarge.

4. If you want to activate your Exchange Contacts set the button to ON.

Click to enlarge.

5. If you turn your Exchange Contacts ON, choose Keep on My iPhone – to keep your existing local contacts:

Click to enlarge.

6. Press Keep on My iPhone to the duplicate entries pop-up message.

Click to enlarge.

7. Review and set the information you want to Synchronize with your Exchange Mail Account and turn off any you do not want to sync.

If you choose to synchronize an iPhone with your Exchange Contacts, and Calendar, all existing Contact and Calendar information on the iPhone will be OVERWRITTEN.  Additionally, iTunes will no longer sync contacts and calendars with your desktop computer. You can still sync your iPhone or iPod touch wirelessly with Apple’s iCloud service.

8. Press Save.

By default, 50 Recent Messages will be shown on your iPhone. To synchronize more, go into Settings, then Mail, Contacts, Calendars, and select your Exchange account, and press Show.  Syncing more than 50 Recent Messages can degrade your iPhone’s performance.

Android with UBmail Powered by Exchange


Lollipop and newer Android devices do not include the Email app. Either use the Gmail app or download an Email app from Google Play, then use the settings above.

Set up Your Android

  • By default, the devices will try to use Wi-Fi when a wireless access point is in range. If you have changed your settings, be sure to turn Wi-Fi on if you want to use email over Wi-Fi instead of data.
  • Use these settings to configure your phone for online access to your UB Microsoft Exchange mail:
    • Exchange server address:
    • Domain: ad
    • Security: SSL
    • Email address & password: Your UBITName and UBITName Password

Configuration Steps for Email App

  1. From the Applications menu, touch Email.
  2. Select Exchange Mail.
  3. Enter your UB email address (Your UBITName followed by and password. Check the box only if you want this to be your default email  account. Touch Next.
  4. Touch Exchange Account.
  5. Enter your Exchange Server information. Touch Next.
  6. Select Accept all SSL certificates.
  7. Your phone will check the incoming server settings.
  8. If your setup is correct, the Account Options screen will display so you can customize your settings. You can synchronize your calendar and contacts here.
  9. Enter the name that will be displayed on your outgoing messages.
  10. Touch Done when complete.

BlackBerry with UBmail Powered by Exchange

BlackBerry models starting with Q10, including Z10 and Z30, are all capable of active sync functionality when configured following these steps.  

  1. Tap Settings > Accounts > Add Accounts.
  2. Tap Advanced (at the bottom of the screen).
  3. Tap Microsoft Exchange ActiveSync.
    • Description: UBmail Powered by Exchange
    • Domain: AD
    • Username: your UBITName.
    • Email Address: your UBITName immediately followed by
    • Password: your UBIT Password.
    • Server Address:
    • Port: 993.
    • Set Use SSL On.
    • Set Use VPN Off.
    • Set Push On.
  4. Tap Next.
  5. Tap Done.

Windows Mobile 6.1 with UBmail Powered by Exchange

  1. Select Start > Programs > ActiveSync.
  2. Select Add Server Source.
  3. Enter for Server Address.
  4. Select This server requires an encrypted (SSL) connection.
  5. Click Next.
  6. Enter your your UBITName, UBIT password, ad for domain, and select Save password (required for automatic sync).
  7. Click Advanced and select If there is a conflict replace item on my device.
  8. Set Event logging to None. Click Next.
  9. Edit Server Settings > Choose the data you want to synchronize. Select Contacts, Calendar, E-mail and Tasks.
    • For Windows Mobile 6 Professional:
      1. Select Calendar.
      2. Click Settings > Synchronize only the past: (your choice) of appointments and all future appointments. Enter number of months (Recommended 1 to 3 months.)
      3. Click OK.
      4. Click Finish.
    • For Windows Mobile 6 Standard:
      1. Select Calendar.
      2. Click Menu-Setting > Select Calendar. Click Settings > Synchronize only the past: (your choice) of appointments and all future appointments. Enter 1 to 3 months.
      3. Click Done.
      4. Click Finish.
  • Your device will synchronize with the Exchange server. This may take about 5 minutes and is dependent on the amount of data and dates involved.
  • After your device has synchronized select Menu > Schedule. From here you can view the Sync Options. We recommend that you select the option Send outgoing items immediately.

Still need help?

Don't know your UBITName or password? Call 716-645-3542, visit one of our two walk-in locations, or send a message.

(xxx) xxx-xxxx
Use your email, if known