Switching to a different UB email service usually only happens if your UB affiliation has changed. Your eligibility for UBmail (Central Email) depends on your UB affiliation and academic program.

You are eligible if:

• “Student” is your primary affiliation with UB and you are in the School of:
  • Pharmacy and Pharmaceutical Sciences
  • Dental Medicine
  • Medicine and Biomedical Sciences
• “Faculty / Staff” is your primary affiliation with UB and your department does not use UBmail Powered by Exchange (Exchange mail)
• “Fellowship” is your affiliation with UB

You are ineligible if:

• “Faculty / Staff” is your primary affiliation with UB but your department uses Exchange mail
• You are not a student in the School of:
  • Pharmacy and Pharmaceutical Sciences
  • Dental Medicine
  • Medicine and Biomedical Sciences

If you receive an official notice from UB indicating you are no longer eligible for a UBmail (Central Email) account, take these steps to ensure that your email experience is not interrupted as you migrate to another UB email system:

1. Mark your calendar

Be aware that your UBmail (Central Email) account expires 30 days from the date of your notice.

2. Manage new incoming email

On the date specified in your notice, all new incoming email is sent to your new UB email system. Learn how to get started with UBmail Powered by Google or UBmail Powered by Exchange.

3. Move your UBmail (Central Email) messages to your new UB email system

During the 30 days before your UBmail (Central Email) account expires, use an email client to move your folders and messages. Note that after your account is switched, you can log into UBmail (Central Email) through https://ubmail.buffalo.edu/mail/atmail.php, and only for the 30 days you were provided to make the switch.

4. Export your Central Email contacts

During the 30 days before your Google account expires, export your Central Email contacts. How you export them depends on your email client:

• If you use the Web version of UBmail (ubmail.buffalo.edu):
  1. Log in using the Advanced interface.
  2. Select Tools > Address Book.
  3. Click Export Contacts.
• If you use Thunderbird:
  1. Click Address Book.
     
  2. Select your address book.
     
  3. Select Tools > Export... 
  4. Under Format, select Comma Separated (*.csv).
     
  5. Choose a location, such as your Desktop, and a file name.
• Exporting Contacts in Microsoft Word 2010

5. Rename your personal Google account

If you have a personal Google account named with your UBITName @buffalo.edu, it must be renamed before you move to UBmail Powered by Google. Rename your personal Google account so it does not conflict with your UB Gmail account.

If you move from UBmail (Central Email) or UBmail powered by Exchange, some things do not change:

• Your email address @buffalo.edu
• Your password
• Your personal Gmail account (not your@buffalo.edu UB Gmail account)

 Changes to expect:

• Forwarding and filtering rules will stop immediately. Make notes about your email forwarding rules so you can re-create them in Google Apps.
• Your address book will be deleted. To use your address book in another email program, export it and later import it into your UB Gmail-supported email client.
• Old messages will not be moved automatically to UBmail Powered by Google. Save messages (including attachments) to local files or send them to yourself (see above).
  

Contact your IT support node to find out what kind of changes you should expect during your migration to Exchange mail.