Learn about the process of leaving UBmail (Central Email) and moving to UBmail Powered by Google or UBmail Powered by Exchange.
Switching to a different UB email service usually only happens
if your UB affiliation has changed. Your eligibility for UBmail
(Central Email) depends on your UB affiliation and academic
You are eligible if:
You are ineligible if:
If you migrate from UBmail (Central Email), take these steps to ensure that your email experience is not interrupted as you migrate to another UB email system:
1. Mark your calendar
Be aware that your UBmail (Central Email) account expires 30 days from the date of your notice.
2. Manage new incoming email
3. Move your UBmail (Central Email) messages to your new UB email system
During the 30 days before your UBmail (Central Email) account
expires, use an email client to move your folders and
Note that after your account is switched, you can log into UBmail
(Central Email) through https://ubmail.buffalo.edu/webmail,
and only for the 30 days you were provided to make the
4. Export your Central Email contacts
During the 30 days before your UB Gmail account expires, export your Central Email contacts. How you export them depends on your email client:
5. Rename your personal Google account
If you have a personal Google account named with your UBITName @buffalo.edu, it must be renamed before you move to UBmail Powered by Google. Rename your personal Google account so it does not conflict with your UB Gmail account.
Your live mailbox is always available by logging into https://ubmail.buffalo.edu.
After you recieve notification to switch mail, all new mail will be delivered to your new live mailbox. IMAP and POP email clients will also always direct you to your live mailbox.
If you move from UBmail (Central Email) or UBmail powered by Exchange, some things do not change:
Changes to expect:
Contact your departmental IT support service to find out what kind of changes you should expect during your migration to Exchange mail.