You will not receive email if you have exceeded your UBmail quota (storage), so you should delete messages to stay under your quota. Empty your trash folder to permanently delete messages and stop them from counting toward your storage quota.

Your method of deleting email messages depends on the way you access your email:

•  Basic Interface
  1. Select the email message you want to delete.
  2. Select Trash from the drop-down menu at the bottom left of the mail interface.
  3. Click Move. The selected email message will be moved from your Inbox to your Trash folder.
     
•  Ajax Interface
  1. Click on the email message you want to delete.
  2. Press Delete or right-click and select Delete. The selected email message will be moved from your Inbox to your Trash folder.
•  Advanced Interface
  1. Select the email message you want to delete.
  2. Click the Delete Selected icon on the toolbar or right-click and select Delete. The selected message will be moved from your Inbox to your Trash folder.
• Mobile Interface
  1. Select Read New email or Read All email.
  2. Select an email message to read.
  3. Select Deleted Messages for Move to.
  4. Click Move Msg.

1. Select the folder containing the email messages you want to delete.
2. Select the email message(s) to be deleted from the message list.
3. Press Delete. The selected message(s) will be moved to the Trash folder.

1. Select the email message you want to delete.
2. Select Delete on the toolbar. The selected message will be moved from your Inbox to your Deleted Items folder.

The method of emptying your trash folder depends on the way you access your email:

• Basic Interface
  1. Select Trash from the left menu.
  2. Click the Empty Trash icon on the right side of the page.
•  Ajax Interface
  1. Select Folders from the top menu.
  2. Click the Purge Trash icon to the right of the Trash folder.
•  Advanced Interface
  1. Select Tools.
  2. Select Delete Trash.
•  Mobile Interface
  • You cannot empty the trash while connected with a mobile device.
  • You must log in on a computer to empty the trash.
    

Select File > Empty Trash. All email messages in the Trash folder will be permanently deleted

To manually remove messages from your Deleted Items folder:

1. Select Mail in the Navigation Pane.
2. Right-click Deleted Items folder. Select Empty “Deleted Items” Folder.
3. Click Yes.

To manually remove messages from your Deleted Items folder:

1. Press Ctrl-6 to select Folder List.
2. Right-click Deleted Items folder. Select Empty Folder.
3. Click Yes.

To manually remove messages from your Deleted Items folder:

1. Select Contacts in the View switcher.
2. Right-click Deleted Items folder. Select Empty folder.
3. Click Yes.