Learn how to generate, subscribe to and manage electronic
mailing lists (listservs) for groups at UB. Find out how to create
email aliases for UB organizations.
Listserv is a commercial mailing system that allows you to
subscribe to, create, manage and control electronic mailing lists
Each member that is subscribed to a particular mailing list
receives a copy of every message sent to that list via email.
Mailing Lists are email-based and can function as announcement
platforms, moderated lists or discussions lists.
From the Listserv Web Interface, you can:
A UBmail Alias is a virtual email address that points to actual
Emails sent to a UBmail Alias (for instance,
firstname.lastname@example.org) are automatically redirected to the
inboxes of the email addresses that are members of the UBmail
A Central Email Alias is an email forwarding address. An email
alias forwards mail to other email addresses, usually to one or
more UBITNames, but sometimes to another alias, a listserv list, or
an Exchange distribution list. Central email aliases are intended
exclusively for university business and may be requested by
university employees only. Email aliases do not have a mailbox;
they only forward to other addresses.
An email alias name may be used anywhere an email address can be
used. Email aliases can be subscribed to listserv lists, and
can be members of Exchange distribution lists.
Faculty and staff may request a UBmail Alias to use for
conducting university business.
Departments often post aliases as customer service email
contacts in order to avoid posting an employee’s personal
email address. This keeps the "public" email address from changing
whenever individuals change their employment responsibilities.
Since UBmail Aliases can point to multiple email addresses,
multiple individuals can receive the same emails without using a
mailing list (listserv).
A Central Email Alias is most often used to easily deliver mail
to multiple email addresses.
An alias may also be used to deliver mail intended for a specific
role or office without associating that role with an individual's
UBITName, i.e. email@example.com.
Aliases are simple forwarding addresses and as such have no options
or settings associated with them. A Listserv list should be
considered first, before an alias, because Listserv lists may be
managed by their owners, and many options and settings are
available for sending mail via Listserv lists that are not
available when sending to email aliases. Fill out the form to request a new listserv list.
Names for UBmail Aliases cannot conflict with a UBITName. CIT
recommends that a UBmail Alias name:
- Be a brief descriptive name using alphanumeric characters only.
No special characters of punctuation are allowed except a
- Begin with a 2 or 3 letter official departmental entity code.
Entity codes are short codes associated with departments at UB. Look
up enttity codes.
UBmail Alias requests (both new UBmail Aliases and updates)
should be made by sending email using the Request UBmail Alias