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Sending Email to Groups of People

Learn how to generate, subscribe to and manage electronic mailing lists (listservs) for groups at UB. Find out how to create email aliases for UB organizations.

Listserv: UB’s Mailing List Management System

Listserv is a commercial mailing system that allows you to subscribe to, create, manage and control electronic mailing lists at UB.

Each member that is subscribed to a particular mailing list receives a copy of every message sent to that list via email.

Mailing Lists are email-based and can function as announcement platforms, moderated lists or discussions lists.

From the Listserv Web Interface, you can:

  • Request a new list or delete a list
  • Repopulate a class list
  • Join and leave lists
  • View public list archives and see email commands
  • Find list owner training and manage your list subscriptions

UBmail Aliases

A UBmail alias is a virtual email address that points to actual email address(es).

Emails sent to a UBmail alias (for instance, UB-jdoe@buffalo.edu) are automatically redirected to the inboxes of the email addresses that are members of the UBmail alias.

Uses for UBmail Aliases

Faculty and Staff may request a UBmail alias to use for conducting university business.

Departments often post aliases as customer service email contacts in order to avoid posting an employee’s personal email address. This keeps the "public" email address from changing whenever individuals change their employment responsibilities.

Since UBmail aliases can point to multiple email addresses, multiple individuals can receive the same emails without using a mailing list (listserv).

UBmail Alias Standards

Names for UBmail aliases cannot conflict with a UBITName. CIT recommends that a UBmail alias name:

  • Contain a hyphen
  • Begin with a 2 or 3 letter official departmental entity code
  • Be as descriptive as possible of the department or organization making the request

UBmail Alias Roles

  • Owner: Responsible for administering the UBmail alias and can request that managers and members be added or removed
  • Managers: Optional administrators for the UBmail alias who can add or remove members
  • Members: Receive email messages sent to the UBmail alias. Owners and Managers must be added as members if they want to receive copies of the messages sent to the UBmail alias

Requesting a New UBmail Alias or Requesting Changes to UBmail Aliases

UBmail alias requests (both new UBmail aliases and updates) should be made by using the Request UBmail Alias link, below.

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