Sending or Receiving Messages with Read Receipt

Learn how to receive a notification that your email recipient has opened your email message, and how to return a read receipt.

Operating System: All

Last Reviewed: May 11, 2018

Features of Read Receipts

  • Recipients retain the option to send (or not send) a read receipt.
  • Read receipts may not work with all email clients.
  • Read receipts do not guarantee a message was read, only opened.
  • Read receipts aren’t returned for messages sent to a group mailing list or alias.

Send a Read Receipt Request

  1. Log into UBmail Powered by Google.
  2. In the To and Cc fields, enter recipients as you normally would, and write your subject and message.
  3. Click More options.
  4. Click Request read receipt.
  5. Send your message. You can see your read receipt when you open your UBmail. The person you sent the message to may have to approve the read receipt before you’re notified.

Return a Read Receipt Request

  1. Log into UBmail Powered by Google.
  2. If a message tells you a sender has requested a read receipt, choose an option:
    • Click Send receipts to send the receipt now.
    • Click Not now to send the receipt later. You'll be asked to send the receipt the next time you open the message.

If someone requests a read receipt, but you don't see any message, it means your receipt is sent automatically.

Still need help?

Contact the UBIT Help Center.