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Keeping Your UBmail Powered by Google After Graduating

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Keeping Your UBmail Active


Using UBmail on your phone with an app won't keep your UBmail active.

Log in using a browser at

  • If you don't log in for 60 days you will be sent a reminder in email to log in within the next 30 days.
  • If you don't log in after 2 more weeks, you will be sent another reminder.
  • If you don't log in at least once in 90 days, your UBmail Powered by Google deactivates. 

If you forward your UBmail Powered by Google to another email, you still must log in at least once every 90 days.

Reactivating Your UBmail

If your UBmail deactivated, you can reactivate it if you Opt-in.

Deactivating Your UBmail

If you don't want to keep your UBmail, either don't log in for 90 days or else Opt-out. Choose Opt-out from Opt to keep address * field from the Opt-In Now section.  

Common Questions

I graduated before 1998 and never had a UBITName. Can I use UBmail?

No, but you can sign up for UB Connect, a permanent email forwarding service offered by the Alumni Association.

I set a forward on my email, but my account is no longer active. Can I change the forward?

Once your account deactivates, it cannot be reactivated for reasons such as changing an email forward. Alumni and retirees may keep their email active as long as they log in at least once every 90 days.

See also

Contact the UBIT Help Center

Have a UBITName? You may also use the UBIT Help Center Online (login required).

(xxx) xxx-xxxx
Use your email, if known