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Forwarding All Mail Sent to an Exchange Mailbox to an External Address via Outlook Client

Operating System: All

Applies To: UB faculty, staff, medical residents, retirees and administrative accounts using Outlook client

Last Updated: January 10, 2017


  1. In Outlook, select the Rules dropdown from the ribbon at the top, then Manage Rules and Alerts.
  2. Select New Rule.
  3. Under blank rule, select Apply rule on messages I receive.
  4. Select Next.
  5. Select Next again without selecting any action.
  6. A pop-up from Microsoft Outlook appears to confirm this rule will be applied to every message you receive. Select Yes.
  7. Select redirect it to people or public group.
  8. Click link to people or public group.
  9. Enter the external address you want a copy of your incoming mail to be redirected to in the To line and click OK.
  10. Click Next.
  11. Click  Next again.
  12. Type a Name for the redirect rule and click OK.
  13. Click Finish.
  14. Click OK.

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