Set Up Your Windows Computer for UBmail Powered by Exchange

Learn how to configure Microsoft Outlook or another email program to send and recceive your UBmail.

Operating System: Windows 7 or newer (Office 2013 and 2016); Windows Vista or newer (Office 2010)

Last Updated: August 13, 2019

Is your email program already set up?

In many cases, your IT support staff will set up your office computer to use UBmail. Use these instructions for additional Windows computers.

Microsoft Outlook

Microsoft Outlook is the preferred email client for use with Exchange Mail.

1.  Open Outlook.

  • If the Microsoft Outlook Startup wizard displays automatically, on the first page of the wizard click Next. Then, on the E-mail Accounts page of the wizard, click Next again to set up an email account.
  • If the Microsoft Outlook Startup wizard doesn't appear, on the Outlook toolbar click the File tab. Then, just above the Account Settings button, click Add Account.
enter your name and email address as well as your UBIT Password.

2.  On the Auto Account Setup page, Outlook may try to automatically fill in the Your Name and E-mail Address settings based on how you're logged on to your computer.

  • If the settings are filled in and they're correct, click Next to have Outlook finish setting up your account.
  • If the settings aren't filled in or aren't correct, fill in your first and last name as you want it to appear on email messages you send.
    • Your email address: your           
    • Your password, which you need to enter twice, is your UBIT Password.
autodiscover will configure server settings.

3.  Click Next on the Auto Account Setup page of the wizard.

4. Outlook performs an autodiscover to find your Exchange email server settings. Click Allow.

5.  You may be required to log on to the Exchange server once your mailbox is discovered. If so:

  • Office 2010 and 2013: Enter ad\ followed by your UBITName in the User name field and your UBIT Password in the Password field.
  • Office 2016: Choose Other Account, then enter\ followed by your UBITName in the User name field, then enter your password in the Password field.
Your email is configured.

6.  If Outlook is able to set up your account, you'll see the following: Your e-mail account is successfully configured. Click Finish.

Set Outlook to Avoid Sending Winmail.dat Attachments

Winmail.dat attachments cannot be read by most other email clients, including Outlook for Macintosh. Set Outlook to send messages in HTML format instead:

  1. Select File > Options > Mail and then scroll to the bottom of the Message Format dialog.
  2. Select Convert to HTML format.
  3. Click OK.

Meeting requests or voting buttons may not work with this setting, but you can override the format on select messages.

Manually Configure an Email Client

If setup instructions didn't work, you can manually configure Outlook.

Email Settings: Incoming (IMAP) for UBmail Powered by Exchange
Field Information to Enter
port 993
client setting  SSL
Email Settings: Outgoing (SMTP) for UBmail Powered by Exchange
Field Information to Enter
port 465
client setting SSL

Common Questions

Someone says they can't read my email, and are still receiving Winmail.dat attachments from me, even though I set Outlook to use Convert to HTML format?

Create a new message, begin to enter the email address, then use the arrow keys to scroll up or down, highlight the address of the person and press the delete key to remove the entry. Enter their address in the To field and it will create a new entry.

Why isn't all of my mail visible?

Still need help?

Contact the UBIT Help Center.