University at Buffalo - The State University of New York
Skip to Content

Set Up Your Windows Computer for UBmail Powered by Exchange

Learn how to configure Microsoft Outlook or another email program to send and recceive your UBmail.

Is your email program already set up?

In many cases, your IT support staff will set up your office computer to use UBmail. Use these instructions for additional Windows computers.

Operating System: Windows 7 or newer (Office 2013 and 2016); Windows Vista or newer (Office 2010)

Applies To: UB faculty, staff, medical residents, retirees and administrative accounts

Last Updated: September 20, 2017

Microsoft Outlook

Microsoft Outlook is the preferred email client for use with Exchange Mail.

Official volunteers are not eligible to download Office from UB, but can use https://exchowa.buffalo.edu to read email.  

1.  Open Outlook.

  • If the Microsoft Outlook Startup wizard displays automatically, on the first page of the wizard click Next. Then, on the E-mail Accounts page of the wizard, click Next again to set up an email account.
  • If the Microsoft Outlook Startup wizard doesn't appear, on the Outlook toolbar click the File tab. Then, just above the Account Settings button, click Add Account.

2.  On the Auto Account Setup page, Outlook may try to automatically fill in the Your Name and E-mail Address settings based on how you're logged on to your computer.

  • If the settings are filled in and they're correct, click Next to have Outlook finish setting up your account.
  • If the settings aren't filled in or aren't correct, fill in your first and last name as you want it to appear on email messages you send.
    • Your email address: your UBITName@buffalo.edu           
    • Your password, which you need to enter twice, is your UBIT Password.

3.  Click Next on the Auto Account Setup page of the wizard.

4. Outlook performs an autodiscover to find your Exchange email server settings. Click Allow.

5.  You may be required to log on to the Exchange server once your mailbox is discovered. If so:

  • Office 2010 and 2013: Enter ad\ followed by your UBITName in the User name field and your UBIT Password in the Password field.
  • Office 2016: Choose Other Account, then enter ad.buffalo.edu\ followed by your UBITName in the User name field, then enter your password in the Password field.

6.  If Outlook is able to set up your account, you'll see the following: Your e-mail account is successfully configured. Click Finish.

Set Outlook to Avoid Sending Winmail.dat Attachments

Winmail.dat attachments cannot be read by most other email clients, including Outlook for Macintosh. Set Outlook to send messages in HTML format instead:

  1. Select File > Options > Mail and then scroll to the bottom of the Message Format dialog.
  2. Select Convert to HTML format.
  3. Click OK.

Meeting requests or voting buttons may not work with this setting, but you can override the format on select messages.

Manually Configure an Email Client

If setup instructions didn't work, you can manually configure Outlook.

Incoming (IMAP)

server: exchowa.buffalo.edu

port: 993

client setting: SSL

Outgoing (SMTP)

server: smtp.buffalo.edu

port: 465

client setting: SSL

Common Questions

Someone says they can't read my email, and are still receiving Winmail.dat attachments from me, even though I set Outlook to use Convert to HTML format?

Create a new message, begin to enter the email address, then use the arrow keys to scroll up or down, highlight the address of the person and press the delete key to remove the entry. Enter their address in the To field and it will create a new entry.

Contact the UBIT Help Center

Have a UBITName? You may also use the UBIT Help Center Online (login required).

(Required)
 
 
(xxx) xxx-xxxx
(Required)
Use your @buffalo.edu email, if known
 
(Required)