Set Up Your Macintosh Computer for UBmail Powered by Exchange

Learn how to configure Microsoft Outlook or Mac Mail to send and recceive your UBmail.

Operating System: Macintosh

Last Updated: August 13, 2019

Configure Outlook

Microsoft Outlook is the preferred email client for use with Exchange Mail.

  1. Make sure your computer is connected to the Internet, and that MS Office is installed.
  2. Select Applications > Outlook (2016) or Outlook > Preferences (2011)
  3. Select Tools (2016) or Add Account (+) (2011).
  4. Click Accounts > Exchange or Office 365 (2016) or Exchange Account (2011)
  5. Enter the following:
    • Email Address: Your email address (e.g.,
    • Method: User Name and Password
    • User Name: ad\ immediately followed by your UBITName (e.g., ad\jdoe)
    • Password: Your UBIT Password
    • Select Configure Automatically
  6. Click Add Account.

Sorting Your Email Display

By default, Outlook for Mac sorts messages by Conversations. If you prefer for your messages to be sorted by date instead:

Select By Conversations > Date Received

If you don't want to sort by either Date Received or Conversations, you can choose to sort by Attachments, Categories, Date Sent, Flag Status, Folder, From, Priority, Size, Status, Subject or To.  

Manually Configure Outlook if Instructions Didn't Work

If setup instructions didn't work, you can manually configure Outlook.

Email Settings: Incoming (IMAP) for UBmail Powered by Exchange
Field Information to Enter
port 993
client setting  SSL
Email Settings: Outgoing (SMTP) for UBmail Powered by Exchange
Field Information to Enter
port 465
client setting SSL

Configure Mac Mail

Mac Mail is the default email client that comes with Macintosh computers, and is an alternative to Outlook.

Configure Mac Mail for Mac OS X 10.9 and higher

1. Launch Mac Mail application. If the Add Account dialogue appears, skip to step 5.

2. Select Mail > Preferences.

3. Select the Accounts tab.

4. Click on the + under the Accounts list window to set up a new email account. This will begin the Add Account dialogue.

Select Exchange.

5. Select Exchange from the choice list. Click Continue.

6. Enter your Full Name, email address, and UBIT password in the appropriate fields, then click Continue or Sign In.  This will start the Autodiscovery process.

7. Once Autodiscovery is complete, an Account Summary will appear.  Click Continue (if available).

8. Select the apps you wish to use through the Mac Mail program, then click Done.

Configuring Mac Mail to read shared email accounts

Outlook for Mac is the preferred desktop program for a shared email situation, i.e. an assistant needs access to someone else's email. Outlook clients do this automatically. Apple’s native mail client Mac Mail does not. If you choose to use Mac Mail, you must configure it for IMAP.

Mac Mail on Mac OS X 10.9 and below does not appear to work with shared email. As an alternative, you can:

  • Upgrade to OS X 10.10+ if you prefer to continue using Mac Mail for email
  • Use Microsoft Outlook for Mac
  • Use Webmail

Configuring Mac Mail for shared email to display

Tested on Apple's Mac Mail v 11.2 - 3445.5.20.

These steps are to configure the Mac Mail client so that another mailbox (which you have full access to) can be seen inside your current profile.

If you have a password for the shared mailbox, do not follow these steps. Use one of the Mac Mail OS X configuration steps in the sections above instead.

  1. Launch the Mail app by clicking its icon in the dock or opening it in the Applications folder.
  2. In the Mail menu, click Preferences.
  3. Click Accounts in the toolbar, then click + (the plus sign) in the lower-left corner to add a new account.
  4. When prompted, choose a Mail account provider, select Other Mail Account, then click Continue.
  5. Enter the following, then click Sign In:
    • Name: The shared mailbox name (e.g., ubithelp)
    • Email Address: The shared mailbox name immediately followed by (e.g., if the shared mailbox name is ubithelp)
    • Password: Your UBITName password
  6. Enter the following, then click Sign In:
    • Email address: The shared mailbox name immediately followed by (e.g., if the shared mailbox name is ubithelp)
    • User Name: Your UBITName immediately followed by\shared mailbox name (e.g.,\ubithelp if your UBITName is jdoe and the shared mailbox name is ubithelp)
    • Password: Leave as is (it should be your UBITName password)
    • Account Type: IMAP
    • Incoming Mail Server:
    • Outgoing Mail Server:
  7. Click Done.
  8. If a window pops up asking you to select the apps you want to use with this account, check Mail, then click Done.
Still need help?

Contact the UBIT Help Center.