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Set Up Your Macintosh Computer for UBmail Powered by Exchange

Learn how to configure Microsoft Outlook or another email program to send and recceive your UBmail.

Is your email program already set up?

In many cases, your IT support staff will set up your office computer to use UBmail. Use these instructions for additional Macintosh computers.

Operating System: Macintosh

Applies To: UB faculty, staff, medical residents, retirees and administrative accounts

Last Updated: September 12, 2017


Microsoft Outlook is the preferred email client for use with Exchange Mail.

Official volunteers are not eligible to download Office from UB, but can use to read email.  

  1. Make sure your computer is connected to the Internet, and that Office is installed.
  2. Select Applications > Outlook (2016) or Outlook > Preferences (2011)
  3. Select Tools (2016) or Add Account (+) (2011).
  4. Click Accounts > Exchange or Office 365 (2016) or Exchange Account (2011)
  5. Enter the following:
    • Email Address: your email address (e.g.,
    • Method: User Name and Password
    • User Name: ad\ immediately followed by your UBITName (e.g., ad\jdoe)
    • Password: your UBIT Password
    • Select Configure Automatically
  6. Click Add Account.

Sorting Your Email Display

By default, Outlook for Mac sorts messages by Conversations. If you prefer for your messages to be sorted by date instead:

Select By Conversations > Date Received

If you don't want to sort by either Date Received or Conversations, you can choose to sort by Attachments, Categories, Date Sent, Flag Status, Folder, From, Priority, Size, Status, Subject or To.  

Mac Mail

Mac Mail is the default email client that comes with Macintosh computers.

Mac OS X 10.9 - 10.11

1. Launch Mac Mail application. If the Add Account dialogue appears, skip to step 5.

2. Select Mail > Preferences.

3. Select the Accounts tab.

4. Click on the + under the Accounts list window to set up a new email account. This will begin the Add Account dialogue.

5. Select Exchange from the choice list. Click Continue.

6. Enter your Full Name, email address, and UBIT password in the appropriate fields, then click Continue or Sign In.  This will start the Autodiscovery process.

7. Once Autodiscovery is complete, an Account Summary will appear.  Click Continue (if available).

8. Select the apps you wish to use through the Mac Mail program, then click Done.

Mac OS X 10.6 - 10.8

  1. Open Mail.
    From the Mail menu, choose Preferences, then click Accounts.
    Click the plus sign (+) to add an account.
    Select Exchange from the list of account types, then click Continue.
  2. Enter the following:
    • For Full Name, your first and last name
    • For Email address, your email address (for example,
    • For Password, your UBIT Password
  3. Click Continue.
  4. Select Contacts and Calendars.
  5. Click Create.

Manually Configure an Email Client

If setup instructions didn't work, you can manually confiugre Outlook.

Incoming (IMAP)


port: 993

client setting: SSL

Outgoing (SMTP)


port: 465

client setting: SSL

Contact the UBIT Help Center

Have a UBITName? You may also use the UBIT Help Center Online (login required).

(xxx) xxx-xxxx
Use your email, if known