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Email Aliases for Group Email

Learn about requesting and managing special UBmail email addresses that forward to other UB email addresses.

What Is a UBmail Alias?

A UBmail Alias is an email forwarding address that forwards mail to other email addresses, usually to one or more UBITNames, but sometimes to another alias, a Listserv list, or an Exchange distribution list. UBmail Aliases do not have a mailbox; they only forward to other addresses.

Should I Use a Listserv Instead?

 A Listserv list should be considered before an alias, because Listserv lists may be managed by their owners, and many options and settings are available for sending mail via Listserv lists that are not available when sending to email aliases.

How UBmail Aliases are Used

  • A UBmail Alias is most often used to easily deliver email to multiple email addresses. UBmail Aliases can be subscribed to Listserv lists, and can be members of Exchange distribution lists.
  • Departments, schools and units use UBmail Aliases as customer service email contacts instead of an employee’s email address. This keeps the "public" email address from changing whenever individuals change employment responsibilities.
  • A UBmail Alias may also be used to deliver email intended for a specific role or office without associating that role with an individual's UBITName, i.e.

Rules for UBmail Aliases

  • Intended exclusively for university business
  • May only be requested by UB employees  

UBmail Alias Roles


  • Usually the person who requested the alias. There can only be one owner.
  • Responsible for the alias.
  • Changes to the alias such as adding or deleting alias members (forwarding addresses) must be requested or approved by the alias owner.
  • When an alias owner leaves the university a new owner must be assigned by the responsible department or organization.


  • Optional administrators for the UBmail Alias who can add or remove members.


  • Receive email messages sent to the UBmail Alias.
  • Owners and Managers must be added as members if they want to receive copies of the messages sent to the UBmail Alias.

Requesting or Updating a UBmail Alias

UBmail Alias requests (both new UBmail Aliases and updates) can be made by sending email using the Request UBmail Alias Service link, below.

When requesting  a new UBmail Alias, the name:

  • Should be brief and descriptive
  • Must use only alphanumeric characters. No special characters or punctuation are allowed, except a hyphen.
  • Should begin with a 2 or 3 letter official UB departmental entity code.
  • Cannot conflict with a UBITName

Updates to existing UBmail Aliases must be made by the Owner or Manager of the UBmail Alias.

Contact the UBIT Help Center

Have a UBITName? You may also use the UBIT Help Center Online (login required).

(xxx) xxx-xxxx
Use your email, if known