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Installing Microsoft Lync 2013 for Windows

Download and learn how to install and maintain Microsoft Lync 2013 for Windows.

Downloading Microsoft Lync 2013

Microsoft Lync is available for download from UB for UB faculty and staff.


Uninstall Lync 2010 for Windows before installing the 2013 client.

Microsoft Windows 7 and 8, together with IE 7 through 10 and Mozilla Firefox, and integrated with Office 2010 and 2013 are required in support of the Lync 2013 client.

Choose the Lync version, 32 or 64-bit, using the table below:

Windows Version Microsoft Office Lync Version
Windows 7 32-bit Office 2007 32- or 64-bit Lync 32-bit
Windows 7 or 8
Office 2010 32-bit Lync 32-bit
Windows 7 or 8
Office 2010 64-bit Lync 64-bit

Installing Microsoft Lync 2013

1. Run the installer Setup.exe.

2. Accept the Microsoft License Terms and click Continue.

Running UB Lync installer

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3. Click Install Now for UB configuration.

Choose the installation

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4. Wait while Lync installs.

Installing Microsoft Lync

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5. Click Close when the install completes.

Closing the installer

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6. Reboot your computer when prompted.

7. Go to All Programs > Microsoft Office 2013 and launch Lync 2013 to complete the installation.

Prompt to reboot your workstation

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8. Select Use recommended settings and click Accept.

Select recommended settings for updates

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9. If your computer has UBmail powered by Exchange installed and configured with your credentials, the Lync client opens automatically. If not go to next steps.

Lync client window

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Not Using UB Email Powered by Exchange?

1. The Lync client will open to a Sign-in screen.

2. Enter your UB email address as your Sign-in address, for example

Signing in to Microsoft Lync with UB credentials.

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3. Enter your UBIT password when prompted.

Lync sign-in screen

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4. Click Yes to save your Lync sign-in information, or No if you choose to not save it.

Save your sign-in credentials?

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5.  You will get an error message, "Can't sign in to Lync." Click OK.

Can't sign in error message

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6. Change User name to ad\UBITName (where UBITName is your UBITName) and re-enter your UBIT password. Click Sign in.

sign in using ad\ followed by your UBITName.

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Uninstalling Lync 2010 for Windows

1. Log on to your computer as a member of the Administrators group.
2. Click Start > Control Panel > Programs and Features.
3. Click Microsoft Lync 2010.
4. Click Uninstall at the top of the window.

Maintaining Microsoft Lync 2013

If you used UB's default installation that enabled Lync updates, Lync will be updated during the usual Windows Update process.

If you declined the updates option:

  1. Open Windows Updates from the Start Menu.
  2. Click Change Settings on the left.
  3. Check the Microsoft Update box Give me updates for Microsoft products...

Next Step

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