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Downloading and Installing Lync 2013 for Windows

Download and learn how to install Lync 2013 for Windows.

Downloading Lync 2013 for Windows

If you have Office 2013 from UB, you may already have Lync 2013 for Windows. You can check:

Start > All Programs > Microsoft Office 2013 > Lync 2013

Lync 2013 for Windows is available for download from UB for UB faculty, staff, and students. Please make sure you have the ability to install an application on your computer. Contact your department IT support if necessary.  


Uninstall Lync 2010 for Windows before installing the Lync 2013 client.

Determine if you have Windows 32 or 64-bit?

Choose the Lync version, 32 or 64-bit, to install below.   

Installing Lync 2013 for Windows

1. Run the installer Setup.exe.

2. Accept the Microsoft License Terms and click Continue.

Running UB Lync installer

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3. Click Install Now for UB configuration.

Choose the installation

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4. Wait while Lync installs.

Installing Microsoft Lync

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5. Click Close when the install completes.

Closing the installer

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6. Reboot your computer when prompted.

7. Go to All Programs > Microsoft Office 2013 and launch Lync 2013 to complete the installation.

Prompt to reboot your workstation

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8. Select Use recommended settings and click Accept.

Select recommended settings for updates

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9. If your computer has UBmail powered by Exchange installed and configured with your credentials, the Lync client opens automatically. If not go to next steps.

Lync client window

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Not Using UB Email Powered by Exchange?

1. The Lync client will open to a Sign-in screen.

2. Enter your UB email address as your Sign-in address, for example

Signing in to Microsoft Lync with UB credentials.

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3. Enter your UBIT password when prompted.

Lync sign-in screen

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4. Click Yes to save your Lync sign-in information, or No if you choose to not save it.

Save your sign-in credentials?

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5.  You will get an error message, "Can't sign in to Lync." Click OK.

Can't sign in error message

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6. Change User name to ad\UBITName (where UBITName is your UBITName) and re-enter your UBIT password. Click Sign in.

sign in using ad\ followed by your UBITName.

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Uninstalling Lync 2010 for Windows

1. Log on to your computer as a member of the Administrators group.
2. Click Start > Control Panel > Programs and Features.
3. Click Microsoft Lync 2010.
4. Click Uninstall at the top of the window.

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