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Download, Install and Sign In to Skype for Business on Mac

Operating System: Macintosh OS X

Applies To: UB faculty, staff and students

Last Updated: April 21, 2017

Check to see if you already have Skype for Business

If you have Office 2016 from UB, you may already have Skype for Business 2016 for Mac. You can check:

  1. Click the Finder icon in the Dock (it's usually the first icon on the left side of the Dock)
  2. Select Applications displaying the contents of the Applications folder
  3. Scroll through the list of installed applications to locate Skype for Business

Skype for Business 2016 for Mac is available for download from UB for UB faculty, staff, and students. Please make sure you have the ability to install an application on your computer. Contact your department IT support, if necessary.  

Uninstalling Lync for Mac 2011 is recommended by Microsoft

1. To remove the Lync icon from your Dock, sign out of Lync.
2. Close the Lync sign in page.
3. Press Control and click the Lync icon a the same time. Choose Quit.
4. Open Finder > Applications. Scroll to Microsoft Lync. Drag and drop Microsoft Lync into the Trash.

To remove all Lync files from your Mac, see How to perform a clean uninstall of Lync for Mac 2011.

Downloading Skype for Business 2016 for Mac

Skype for Business 2016 for Mac is available for download from UB for UB faculty, staff, and students. Please make sure you have the ability to install an application on your computer. Contact your department IT support, if necessary. 

Skype for Business 2016 Mac requires Mac OS 10.11 (El Capitan) or Mac OS 10.12 (Sierra) Outlook Mac build 15.27 (161010) required for Outlook integration.  See more about the requirements.

Installing Skype for Business 2016 for Mac

1. After downloading Skype for Business 2016 for Mac, double-click the Skype for Business installer.

2. Click Continue to begin the installation.

3. Click Continue to accept the Microsoft Software License Terms.

4. Click Agree to continue installing the software.

5. Click Install to continue the recommended default installation and wait for the installation to complete.

6. Type your password to allow this software to be installed.

7. The Installer will display that it is Preparing for installation.

8. The Installer will display that it is Running package scripts.

9. The Installer will display The installation was successful. Click Close.

10. Go to Finder and launch Skype for Business from the application list.

First Time Signing In to Skype for Business 2016 for Mac

1. Enter your UB credentials:

  • Your UB buffalo.edu email address
  • Your UBITName password as Password

2. Click Sign In.

3. The first time you sign in, you will get an error message, "Skype for Business was unable to sign in..."

4. Change User ID to ad\UBITName (where UBITName is your UBITName) and re-enter your UBIT password. 

5. Click Sign in.

Common Questions

Can I change my profile picture in Skype for Business?

No, currently there is no way in Skype for Business for people to change their profile picture. The option is disabled at UB.

Contact the UBIT Help Center

Have a UBITName? You may also use the UBIT Help Center Online (login required).

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(xxx) xxx-xxxx
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Use your @buffalo.edu email, if known
 
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