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Connect to HUB using UB-Owned Computer and a Fob

Operating System: All

Applies To: UB faculty, staff and researchers

Last Updated: October 14, 2016

UB logo imposed on computer icon

Connect from your office computer or a laptop you take home. IT Staff set up your computer for you.

Before You Begin: Two Factor Authentication Requires Preparation

• Your completion of the Handling Data Safely training

• Pre-authorization for HUB administrative access from the HUB Leads

• Either a software token (installed by your system administrator) or a fob


• Your UBITName and password

1. Prepare Your Computer

Your system administrator will install Cisco AnyConnect VPN client software on your UB-owned computer once you complete the Handling Data Safely training and receive pre-authorization for administrative access to HUB from the HUB Leads.

2. Learn How to Read the Fob

Hardware token

The fob displays a 6-digit tokencode that changes every 60 seconds, represented by two indicators:

  • On the far left, a column of 6 bars repesents a full minute.
    • The top bar disappears after 5 seconds.
    • Each of the next 5 bars disappears every 10 seconds.
    • When the last bar disappears, 5 seconds remain before the tokencode changes.
  • In the lower right corner, a dot flashes every second.

3. Connect to AdminVPN to Access HUB Administrative Functions

Connection Time
  • You may remain connected for up to 24 consecutive hours of use or you will disconnect.
  • You may allow your connection to remain idle for up to 3 consecutive hours or you will disconnect.

1. Select Start > All Programs > Cisco > Cisco AnyConnect VPN Client > Cisco AnyConnect VPN Client.

2. The first time you connect, you must enter in the Connect to field. Click Select

  • A window may pop up asking "Do you trust this remote connection?" If so, click Connect.
  • A window may pop up alerting you that "The identity of the remote computer cannot be verified." If so, click Yes.

3. From the Group drop-down menu, select one of the following:

  • AdminVPN if you are on campus.
  • AdminVPN-OffCampus if you are off campus

4. If you already set a PIN for your fob, skip to step 5, below. Otherwise, if it is your first time connecting, enter the following (Note: For Mac clients, you will only be prompted with "Answer;" answer in order shown below.):

  1. User name: your UBITName
  2. Passcode: your fob's six-digit tokencode (Note: the passcode is not your UBIT password.
  3. Click Connect.
    1. The New PIN Wizard will start.
    2. Re-enter your new PIN.
    3. Click Finish.
    4. Wait one minute or less for the number on your hardware token (fob) to change, then click OK.

5. Enter the following:

  • User name: your UBITName
  • Passcode: your PIN immediately followed by your fob's tokencode (Note: the passcode is not your UBIT password.)

6. Click Connect. You are now connected.

Common Questions

Is my hardware token PIN the same as my software token PIN?

Not necessarily. Software and hardware token PINs are managed independently.

Contact the UBIT Help Center

Have a UBITName? You may also use the UBIT Help Center Online (login required).

(xxx) xxx-xxxx
Use your email ONLY if you have access to it