Report any lost or stolen fobs to your IT
Contact your IT support staff if you are having problems configuring or connecting.
Not necessarily. Software and hardware token PINs are managed independently.
You may have mis-typed your PIN, please try again. If not, you may have mis-read or not fully read all the setup wizard's on-screen instruction. Please exit out, re-launch and try again.
When you first set up your token, you must follow,
word-for-word, the on-screen instructions in the wizard that
AnyConnect is requesting (i.e., "wait for passcode to change and
re-enter, or, if you're using a Mac, the second window will just
say "ANSWER"). This is where you wait for token code to change (if
it's a Fob) or re-generate a new code via the RSA software, copy
and paste into that second box.
If you still cannot connect, contact your IT support staff.
Make sure you identify your printers and drivers before you connect.
If MyUB is not available, access administrative functions of HUB
You must still use your software token or fob and run AdminVPN or
AdminVWS before attempting to connect.