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Administrative Access to HUB for Support Staff

UB has adopted a more secure login process (called two-factor authentication) for accessing HUB administrative functions.

Admin VPN encrypts network traffic to the HUB from on campus and network traffic destined for UB networks from off campus.

Need non-administrative access to HUB?

Go to MyUB.

Department Heads: Purchase Software Tokens or Fobs

Departments determine the type of token an employee needs and arrange for a software token or fob once the employee completes their security training and is pre-authorized for administrative access to HUB.

  1. Decide if your department will use software tokens or fobs
  2. Send email to purchase software tokens or fobs - For each person, please include:
    • UBITName of staff member in need of a token
    • Staff member's supervisor's name
    • Supervisor's title
    • Supervisor's campus phone number
    • Department staff member works for
    • Software token or hardware fob
    • The account number to be charged for the software token or fob

Before You Begin

This process of two-factor authentication requires preparation:

  1. Your completion of the Handling Data Safely training
  2. Pre-authorization for HUB administrative access from the HUB Leads
  3. Either a software token (installed by your system administrator) or a fob
  4. A PIN
  5. Your UBITName and password

Learn How to Connect

How you connect depends on who owns the computer you use and your department's policy:

UB-Owned Computers

Connect from your office computer or a laptop you take home. IT Staff set up your computer for you.

Personally-Owned Computers

Install the software you need and set up your printers and drives, then connect.

Reset Your RSA Token PIN

You may change your PIN online by following the instructions to Reset Your RSA Token. You will need the UBITName and password associated with the token, and the token itself.

Renewing Fobs and Tokens

UBIT staff periodically run reports to determine which fobs or tokens are expiring. Departmental IT staff and financials are then notified of the pending expiration, asking if rewnewal is warranted and the account number to bill. If rewnewed, fobs are sent to  Departmental IT staff.

Contact the UBIT Help Center

Have a UBITName? You may also use the UBIT Help Center Online (login required).

(xxx) xxx-xxxx
Use your email, if known