All UB Affiliates, including Non-Matriculated Students, 60 and
Over Auditors and Official Volunteers, may retrieve their
single-use password from the CIT Help Desk.
Look up your UBITName online in the UB Online Directory.
Bring government-issued ID with a photo and date of birth to the
CIT Help Desk to receive your single-use password.
Alternately, official government-issued ID with a photo and date
of birth, along with a telephone number where you may be reached
during CIT Help Desk hours and a request for your single-use
password, may be faxed to the CIT Help Desk. Provide a time during
CIT Help Desk hours when you will be reachable.