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Activate Your UBITName: I Don't Know/Not Sure of My Status

Gather Your UB Information

You will need the following three pieces of information to activate your UBITName:

Information How You Get It Who To Contact If Lost or Unknown
1. UBITName
Look it up online
UBIT Help Center
2. Last four digits of your Person Number On your UB Card UBIT Help Center
3. One-time Password

In Person: Bring your UB Card or current government-issued photo I.D with date of birth, in English (e.g., driver's license or passport), to the UBIT Help Center.


Remote: Fax to 716-645-3617 an enlarged and lightened copy of government-issued I.D described above and a contact number during UBIT Help Center hours.

UBIT Help Center

If you are interrupted, log out or accidentally navigate away from the Identity Manager window during the activation process, you will need to get a new One-time Password from the UBIT Help Center, and can then follow the activation process again.

Visit the UBITName Manager

Click Visit UBITName Manager below and follow the instructions on the screen to activate your UBITName.

View step-by-step activation instructions (optional)

Once you have your UB information ready, visit the UBITName Manager (a self-service website) to activate your UBITName. You will be required to complete the following steps:

  1. Enter your UBITName making sure all letters are lowercase
  2. Click Continue
  3. Solve the CAPTCHA Security Check
  4. Click Continue
  5. Enter your three pieces of UB information*:
    • The last four digits of your Person Number
    • The month of your birth in numbers (e.g., January is "01")
    • Your one-time password

      * Note: If you accidentally log out in the middle of the UBITName activation process, you may need to contact the UBIT Help Center to have them issue you a new one-time password before you can try activating again.
  6. Click Continue
  7. Complete the following three tasks to activate your UBITName:
    • Accept the UB Computer and Network Use Policy by clicking Accept
    • Choose a new password and click Change Password
    • Set your security questions and answers (one you create and three from UB) and click Continue
  8. When you see the UBITName Manager: Home screen, click Add or update your password recovery contact information to be used if you forget your password and enter your non-UB email and cell phone number as instructed
  9. When you see the UBITName Manager: Home screen, your UBITName is activated! You are now ready to enjoy all the great services UB offers.

You can return to the UBITName Manager at any time to change your UBITName password or manage your security questions, non-UB email or cell phone number for password recovery

What's Next?

Contact the UBIT Help Center at 716-645-3542 (local) or 800-354-2658 (toll free) with any questions you may have regarding your UBITName.

Still need help?

Don't know your UBITName or password? Call 716-645-3542, visit one of our two walk-in locations, or send a message.

(xxx) xxx-xxxx
Use your email, if known