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Login changes to UB’s telephone self-care portal

Published August 18, 2016

Logging in to UB’s Telephone Self-Care Portal for managing telephone settings is now even easier. Beginning August 22, 2016, faculty and staff will authenticate to the system using UBITNames and passwords. Previously, a unique password and 7-digit UB phone number were required.

Call center customers are not affected by the change and will continue to log in using their 7-digit phone number and unique password. Graduate students and others with exception accounts will also continue to use their Self-Care Portal User ID and unique password.

If you have problems logging into the Telephone Self-Care portal, contact the UBIT Help Center at 716-645-3542 or submit a ticket online.