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"Presence" Brings More to Your UB Phone

By Blake Cooper

Published March 19, 2015

When you use the directories on your UB phone, there is a handy new feature called Presence that indicates a line is busy even before you dial. 

Blake Cooper (UB Student, Class of 2016) is originally from Canandaigua, NY. He is studying Spanish, Linguistics and Comparative Literature, and beginning work on translating an Argentinian novel into English.

The highlighted top icon shows a line in use, with the icon beneath it showing an open line.

A new icon next to the names and numbers in directories and logs will tell you whether the line is open (with a "telephone" icon) or busy (with an icon showing two diagonal handsets).

The new Presence capability went live to all campus phones on February 23, 2015 except model numbers 7911, 7912, 7940 and 7960.

If you have any questions about using phones at UB, refer to our service guides.