Published March 19, 2015
When you use the directories on your UB phone, there is a handy new feature called Presence that indicates a line is busy even before you dial.
A new icon next to the names and numbers in directories and logs will tell you whether the line is open (with a "telephone" icon) or busy (with an icon showing two diagonal handsets).
The new Presence capability went live to all campus phones on February 23, 2015 except model numbers 7911, 7912, 7940 and 7960.
If you have any questions about using phones at UB, refer to our service guides.