UB’s newly completed Voice over Internet Protocol (VoIP)
telephone system is a wonderful thing. All faculty and staff now
have centrally-supported telephones with a consistent and rich
feature set: touch tone, caller ID, call forwarding,
voicemail, electronic directories, hands-free speaker, and
Although most departments no longer receive monthly phone bills for local and long distance usage, this does not mean that phone calls are free. UB must pay telephone service providers to support external telephone services, including local, long distance, and international phone usage. Unlike “free” Internet services like Skype, UB’s VoIP telephone system provides business grade call quality, voice mail, call center capabilities and other functionality required by the university.
From time to time our phone carrier brings to our attention long distance and international usage patterns from UB that have been determined to be anomalous, given the time, length and destination of the connections. Verizon knows these calls can be costly, so they’re looking out for UB’s interests.
As a reminder, UB’s Telephone Policy clearly restricts telephone use only for official University Business, and requires reimbursement for personal use.
VITEC Solutions services both personal and department-owned computers and iProduct devices; visit their drop-off depot in the Lockwood 2nd Floor Cybrary or call 800-333-1075. You can also request office pick-up for UB-owned equipment. Track your repair status.
UB’s top-level website, Buffalo.edu, was recently given the gold award in the 2012 Circle of Excellence competition sponsored by the Council for the Advancement and Support of Education. CIT was a key partner in the development of the underlying CMS system.
Computing and Information Technology at UB is more than 40 years
old. Here’s a look back at the Interface
newsletter from June 1970. (Please note: this PDF file includes
perturbations natural to the duplication process at the