UB has spent the past few years converting our campus telephone
service to Voice over IP (VoIP). Any phone calls made internally
(from one university office to another) are transported over
UB’s data network, which doesn’t incur telephone
External calls utilize antiquated technology for connections to
the Public Switched Telephone Network (PSTN) via Verizon, however.
This results in more expense for each outbound call and service
recovery from outages is more problematic.
But UB has big plans. CIT is replacing its method of connecting
to the PSTN by using IP-based services for these connections with a
technology called SIP (Session Initiation Protocol) Trunking.
Because of the way SIP Trunking is regulated by the Federal
Communications Commission (FCC), the cost structure for making
calls to the PSTN is much simpler and less expensive. In the event
of a major outage, SIP Trunking will also provide much faster
recovery time: connections can be re-routed from multiple points
rather than a single hub.
CIT team members Dennis Powell, Tom Maniccia, and Tom Jauch have been working on the project since 2010. This past summer, CIT conducted a limited trial with campus Internet provider Level 3. The goal is to incrementally migrate to the new service, but SIP Trunk technology should be fully in place at UB as early as 2013.
Powell added, “We are currently preparing a Request for Proposals package for service providers to bid on to supply SIP Trunking to the university. The best outcome we can hope for in moving to SIP Trunking is that no one but the UB staff paying the telephone bill will notice the difference.”
VITEC Solutions services both personal and department-owned computers and iProduct devices; visit their drop-off depot in the Lockwood 2nd Floor Cybrary or call 800-333-1075. You can also request office pick-up for UB-owned equipment. Track your repair status.
UB’s top-level website, Buffalo.edu, was recently given the gold award in the 2012 Circle of Excellence competition sponsored by the Council for the Advancement and Support of Education. CIT was a key partner in the development of the underlying CMS system.
Computing and Information Technology at UB is more than 40 years
old. Here’s a look back at the Interface
newsletter from June 1970. (Please note: this PDF file includes
perturbations natural to the duplication process at the