There have been reports of cold calls being made to people affiliated with UB. The caller claims to be from "the computer department at UB", informs you that your computer is compromised and asks that you turn on your computer and perform some tasks. These tasks are intended to help them break into your computer as well as steal your credentials.

Hints:

• The caller ID shown for the number is not a UB number
• UB will never ask for your password
• The call may be made to your personal (home/cell) phone number

1. Immediately change your UBIT password, and any other passwords on accounts you access from the device you used when following their instructions.
2. Consider the device to be compromised and have your IT support examine it (for UB owned/supported equipment) or if it is a personal device, take it to have it professionally serviced. 

2/19/2014

Medium

Phone Scam